Intuit Work From Home Credentialed Tax Expert Cpa
Company: Cylcon Jobs - Intuit
Location: Coronado
Posted on: September 14, 2020
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Job Description:
Intuit Work From Home Credentialed Tax Expert Cpa -
IntuitOverviewIf you are a highly motivated individual with an
active unrestricted credential (CPA/EA/Practicing Attorney) and
excellent communication skills, we need you to help our customers
complete their taxes using Intuit TurboTax products. You will
advance our goal of Powering Prosperity Around the World by
providing expert guidance and explanations of tax and technical
terms to our customers. You will also play an important role in our
effort to enhance our brand by delighting our customers and
empowering them to prepare their taxes.What you'll bringMust
possess active unrestricted credential: EA (Enrolled Agent), CPA
(Certified Public Accountant), or Practicing Attorney with strong
tax preparation experience and extensive knowledge of tax lawsMust
possess or be able to obtain any related State licenses,
certificates, permits or bondsMust possess active PTIN (Preparer
Tax Identification Number)3 or more years of recent experience
preparing federal and state individual 1040 tax returns for
clients/customers, using commercial tax preparation software
Working knowledge of Circular 230Audit experience a plus (IRS and
state tax authorities)Proficient with technology; solid knowledge
of computer operations and software Must have (or be willing to
obtain) a dedicated hardwired internet connection Strong customer
service skills ability to interact with customers through video and
audio tools in a way that is professional, friendly and
reassuringExcellent verbal and written communication skillsAbility
to work in a fast-paced environment with minimal
supervisionCritical thinking, problem solving, research skills and
determinationBilingual (English/Spanish) communication skills
(written & spoken) a plusFor internal use: tstHow you will leadThis
is a seasonal, virtual, customer-facing role; you will be using our
state of the art video communication software (SmartLook) to
interact with customers Help TurboTax customers who are working on
their tax return with 1) Tax advice, including return preparation
and signature when required; 2) Product/software inquiries, and 3)
Tax calculationsCreate high quality customer interactions and
experiences that instill confidence using deep customer empathy,
and your deep knowledge and expertise in the field of tax
preparationUtilize and leverage government websites, professional
resources, and team expertise to seek out and deliver the right
answer to the customer using everyday languageApply defined
practices, procedures, and company policies to troubleshoot and
resolve tax advice and preparation customer inquiriesDocument
customer interactions
Keywords: Cylcon Jobs - Intuit, San Diego , Intuit Work From Home Credentialed Tax Expert Cpa, Accounting, Auditing , Coronado, California
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