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Senior PC Technician with Security Clearance

Company: SRG Government Services
Location: Coronado
Posted on: November 22, 2021

Job Description:

Senior PC Technician Active TS/SCI Clearance Required We are currently hiring a Senior PC Technician in San Diego with an active TS/SCI clearance and 5 years of IT support experience. Required certifications include: DoDD 8570.01-M IAT II AND MCSA: Win 10 OR MCSA: Windows Server 2016 OR Microsoft 365 Certified Modern Desktop Administrator. This is a long-term, 3 year contract (PTO and comprehensive benefits included). Location: Coronado, CA Industry: Defense Employment Type: Long-term contract (PTO and comprehensive benefits included) Job Description: The PC Technician Sr. is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and AV equipment. Assist employees via remote access, phone, or in person. May also mentor or train other Desktop Support. Senior PC Technician candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Selected candidates may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). Selected candidates may supervise PC Technician support teams. Qualifications: Active TS/SCI clearance is required At least 5 years of previous experience working as a PC Technician Required certification (employment is contingent upon keeping required certifications current): DoDD 8570.01-M IAT II AND MCSA: Win 10 OR MCSA: Windows Server 2016 OR Microsoft 365 Certified Modern Desktop Administrator Preferred Education: Associate's Degree in Computer Science or a related field Job Duties: Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers Installing and configuring application and operating system software and upgrades Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution Multiple device configuration including personal device support and configuration Removing old equipment and performing data migration to new machines Experience in implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, and GPOs Analyzes user needs for business applications. Researches alternatives and proposes solutions. Coordinates hardware and software system installation and ensures specifications are met Create and maintain thorough documentation for all desktop solutions and troubleshooting instructions in the Knowledge base Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule Analyzing and making recommendations for hardware and software standardization About Us: SRG Government Services (SRG) is a leading provider of information technology, training, engineering, accounting and intelligence analytical services for agencies in the intelligence, defense, homeland security, cyber security, and federal civilian markets. SRG utilizes an innovative approach to identify and qualify talent that is unique to the federal contracting industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent. Keywords: PC Technician, Helpdesk, Service desk, IT Support, IT Specialist, Support Specialist, A CE, Network CE, SSVP, MCSA, MCSE, Security CE, SEC, GSEC, SSCP, CCNA - Security, CISA, CISSP, CASP, GCIH, GCED EOE/ADA clearance

Keywords: SRG Government Services, San Diego , Senior PC Technician with Security Clearance, Accounting, Auditing , Coronado, California

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