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AVP, Loan Operations

Company: Enterprise Bank & Trust
Location: San Diego
Posted on: May 15, 2022

Job Description:

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Missouri, Kansas , Arizona, California, New Mexico and Nevada, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted A Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you.



AVP, Loan Operations
Job Description


This position oversees the day-to-day responsibilities in the Loan Operations department providing functional, technical and customer service leadership. This associate will create and update procedures, facilitate training and assist in the compilation and review of data and reports. This position works closely with management and other departments and teams to automate and streamline processing activities, utilizing all available technology.


  • Compile and review department / team metrics and reporting. Provide data and information to management.
  • Complete quality assurance functions to ensure the team is operating efficiently and effectively
  • Prepare and update written procedures and resources. Ensure staff is provided and trained on updates and procedural changes.
  • Assist in the development and implementation of loan operations activities and system enhancements. Completes maintenance and release testing to ensure the platforms are utilized to create maximum efficiency and usability to team.
  • Responsible for and completes all management responsibilities, including hiring, performance management and training
  • Act as a liaison to the Internal Auditor, Compliance Officer for audit and compliance issues
  • Ensure compliance with internal and external reporting requirements
  • Identify operational control points and weaknesses
  • Develop an advanced understanding of the utilization of available technology and document process flows
  • Perform other duties and special projects as necessary

    • Excellent verbal and written communication skills
    • Proven experience working in a fast paced, high volume, customer-centric environment
    • Strong time management and problem-solving skills with strong attention to detail and ability to demonstrate critical thinking
    • Proficient in the use of technology including loan origination and core banking systems
    • Detail oriented and well organized
    • Ability to work both independently as self-starter and in a collaborative team environment
    • Motivated and open to change

      Education and/or Experience:
      • High School Diploma or equivalent required
      • Minimum of five (5) to seven (7) years of banking or financial services industry experience required or Bachelor's or Associate's Degree with equivalent experience
      • Advanced knowledge of regulatory requirements relating to all loan types
      • Advanced knowledge of loan documents
      • Knowledge of lending products, including residential, commercial, and consumer.
      • Prior leadership experience preferred

        Computer and Software Skills:
        • Proficient with using Microsoft Office products
        • Familiar with Google-based products (Gmail, Google Drive, etc.) preferred
        • Experience with Salesforce, nCino, or FIS Bankway is a plus

          Equal Opportunity Statement

          Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at .

          Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE . Associated topics: chief financial officer, director, director finance, finance director, operation, organizational culture, president, staff, supply, vice president

Keywords: Enterprise Bank & Trust, San Diego , AVP, Loan Operations, Accounting, Auditing , San Diego, California

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