Food Operations Manager 3, Regional Operations Support
Company: Sodexo -Group
Location: San Diego
Posted on: May 28, 2023
Job Description:
Unit Description
Sodexo is seeking a Food Operations Manager 3, Regional
OperationsSupport -to support our hospitals in the Sharp Healthcare
System. This position will include support of food service
operations in retail, patient services and catering at different
facilities in the system. Preferred candidate will be qualified to
lead Healthcare food services operations in California, able to
travel between facilities and willing to manage in all areas of
food services.
This position is full time but temporary and can last for up to or
longer than 18 months, with the potential of leading to a permanent
role with Sodexo.
Are you an experienced food service professional or culinary
manager ready to take your career to the next level? At Sodexo, you
will find the ingredients for a great culinary career. With
benefits including schedules that encourage work-life balance,
reimbursement of association dues and continuing education
opportunities, you'll enjoy an improved quality of life that's
unique in the hospitality industry.
The successful candidate will:
- be qualified to lead Healthcare food services operations in
California - -
- monitor, audit, implement and standardize new menus;
- work with vendors on procurement items; be responsible for
purchasing manager and purchasing financial audits;
- continue sustainability program with the direction of Director
of Culinary Operations;
- conduct yearly culinary foundations training to all cooks; - -
-
- improve and standardize catering and banquet services, create
menus based on client needs;
- implement innovative and fresh ideas in retail, catering and
patient services; and/or
- create interpersonal relationships with clients in
hospital.
Is this opportunity right for you? We are looking for candidates
who have:
- a strong culinary background, with the demonstrated ability to
stay current with new culinary trends;
- excellent leadership and communication skills with the ability
to maintain the highest of standards and implements company
policies;
- strong management skills and previous experience working in a
high-volume facility;
- high end catering and dining experience and a passion for
culinary arts;
- experience with authentic global cuisine (highly desirable);
-
- a strong production culinary background, ideally in an up-scale
restaurant/retail/catering environment;
- menu planning experience and a strong understanding of current
culinary trends;
- Servsafe certified as well as working knowledge of HACCP and
experience with Health and Safety audits.
Sodexo offers a full array of benefits including paid time off,
holidays, medical, dental, vision, 401K and access to ongoing
training and development programs, tuition reimbursement, plus
health and wellness programs.
Employees who work in Healthcare are required to be fully
vaccinated and boosted against COVID-19 as a term and condition of
employment, absent a legally required exception, and are required
to report their vaccination status as required by applicable law
and/or client requirements
What We Offer
Sodexo offers fair and equitable compensation, partially determined
by a candidate's education level or years of relevant experience.
While the budgeted range for the position is posted, Sodexo salary
offers are based on a candidate's specific criteria, like
experience, skills, education and training.
Position Summary
The Manager 3, Regional Operations Support (ROSI) has overall
responsibility, or a portion of an -on-sight operations area (ie
Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the
Client -executive. - In this role, the ROSI has direct
accountability for executing Sodexo systems, programs, -resources,
tools, and talent management that drives operational excellence and
our service -commitments that are: - Predictable, Reliable, and
Repeatable. -
Primary Responsibilities:
Client / Customer Service - 20%
- Navigates the client organization through effective
communication while influencing and persuading at multiple levels.
- Seeks to collaborate for win-win outcomes. -
- Effectively partners with client and Sodexo stakeholders to
drive successful outcomes.
- Complies with all client policies and procedures.
Operational Excellence - 20%
- Owns, drives, and measures operational excellence outcomes of
Sodexo and client.
- Effectively deploys, embeds and ensures Sodexo standardized
processes are in place.
- Creates a continuous quality improvement culture that drives
operational efficiencies.
- Drives change and creates a culture where change is embraced
and operationalized. -
- Brings innovation to client organization through deployment of
Sodexo programs and brand.
- Utilizes data driven decision making processes around
operational expenses and performance outcomes to drive continuous
improvement and celebrate successes.
Analysis & Decision Making - 20%
- Utilizes tools within Sodexo Healthcare to drive and manage
middle of the page (Labor Expense, Raw Materials) to deliver
positive outcomes. -
- Accountable for effective utilization of labor
resources.
- Analyses data such as labor and turnover reports, etc. to
engage in data driven decision making around talent.
- Brings insightful analysis to issues using data, logic,
benchmarking, and leading practices in decision making to determine
best solutions for the business. -
- Effective risk management by ensuring consistent regulatory and
legal compliance. -
- Compliance with supply chain management requirements.
- Knows, understands and effectively manages comprehensive unit
finances including both Sodexo and Client budgets. - - -
- Set operational goals with key metrics and ensures quick
analysis of variances to ensure a prompt resolution and mitigate
adverse impact on our clients or our performance.
- Delivers predictable top and bottom-line results at the site,
relentless focus on driving efficiency, and makes difficult
decisions.
- Effectively delegates operational responsibilities to
appropriate individuals / positions. -
Safety - 20%
- Ensures that individuals performing service-related tasks have
the competence to do so without putting the health and safety of
themselves or others at risk.
- Behaviors include: - Working as a team for safety - -
- Communicating Effectively for Safety - -
- Managing Safety Risks - -
- Optimizing Human and Environmental Factors - -
- Recognizing, respond and reporting incidents -
- Adherence to all operational safety practices and
protocols
- Drives a safety culture throughout the team.
Talent - 20%
- Ability to effectively manage critical aspects of Human
Resources (ie. Leadership, People Management, Employee Relations,
etc) to support individual and team development and drive
operational outcomes.
- Creates a culture of continuous learning and development for
self and those within the unit assigned.
- Develops rigorous plans to continually enhance employee
engagement and recognition -
Qualifications & Requirements
Basic Education Requirement - -Bachelor's degree in a relevant
field or equivalent work experience
Basic Management Experience - 3 years -
Basic Functional Experience - 5 years work experience in facilities
(e.g., maintenance, plant operations, engineering services,
grounds, custodial/environmental, or transportation) or food (e.g.,
food services or operations, concessions, retail sales, store
operations, or vending) services, CTM, or Clinical Nutrition;
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran
employer.
Keywords: Sodexo -Group, San Diego , Food Operations Manager 3, Regional Operations Support, Accounting, Auditing , San Diego, California
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