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Manager Operation Risk - hybrid in Draper UT - preferred or Remote

Company: UnitedHealth Group
Location: San Diego
Posted on: November 17, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. You will work in the Optum division of UnitedHealth Group. -Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience, and delivering access to high-quality care.

Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth and opportunities -

Operational Risk provides leadership in the planning, development and implementation of the operational risk framework, policies, standards, and procedures which are aligned with the Bank's strategic goal.

This role assesses, identifies, controls, manages, and mitigates risks to operational processes and additional operational categories that could impede strategic, reputational, security, or financial success of the bank. This role requires a self-starter that can liaise with stakeholders across business units and support functions in the bank. Familiarity with the concepts of operational risk, the bank's process flows, -and control environment, combined with strong interpersonal and analytical skills are necessary for this role. -

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Hybrid preferred

Primary Responsibilities:

  • Develop, implement, maintain and monitor the Operational Risk Management framework within the second line of defense working closely with the first line and the different support functions in the bank
  • Facilitate operational risk event management framework and data collection, including the detailed reviews of significant events to ensure appropriate remediation plans are implemented, and identification of trends to identify significant or emerging risks
  • Review and evaluate new business and product initiatives and acquisitions to identify changes to the operation risk profile of the bank
  • Build and conduct quarterly trigger assessments for different divisions within the bank to ensure the risk and control self-assessment (RCSA) and tail risk scenarios remain accurately assessed and current
  • Facilitate challenge of business units and support functions RCSA and Control assessment ratings to ensure appropriate measurement approach and rationale has been employed
  • Identify, review, and make recommendations on key risks and control issues. Assign corrective action plans to business process owners
  • Maintain a complete risk mapping of operational processes and system maps, which include change management assessments
  • Conduct scenario analysis by working with stakeholders to develop and quantify scenarios measuring tail risks used for stress testing
  • Work with 1st line and different support functions to develop day to day risk management metrics, which quantify the divisions exposure to various types of operational risk
  • Contribute to the continuous development of operational risk methods and practices and the operational risk management framework
  • Develop Key Performance Indicators (KPI's) dashboard
  • Prepare executive level reporting, Risk Management and Committee reports, communicate effectiveness of operational controls, report issues and recommendations to mitigate risk/loss
  • Provide training and awareness of key risk management policies to the Leadership Team and the broader organization

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

    • Bachelor's degree and 7+ years of relevant operational risk or audit and control experience
    • 3+ years of risk, audit, or regulatory experience in the operational risk discipline -
    • 3+ years of experience working in relevant areas such as internal control/ risk management areas, Audit, and/or Finance
    • Experience leading risk assessments including evaluating and designing controls, conducting impact assessments, identifying control gaps, and remediating risk
    • Experience communicating operational risk evaluation and assessment results or effectively challenge, both written and verbal to management and stakeholder/customers
    • Familiarity with enterprise risk management best-practices and controls
    • Demonstrated ability to present with impact and build consensus across senior stakeholder groups

      Preferred Qualifications:

      • Experience working within healthcare or financial services industry
      • Experience contributing to development of materials and reports for senior and executive level management (e.g., Board and Management Level Committee)
      • Thorough understanding of policies and best practices of risk management (certifications)
      • Exposure and understanding of accounting and finance
      • Relationship management skills including managing and engaging stakeholders, customers, and vendors, and building relationship networks

        California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $101,200 to $184,000 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.--- -

        *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, San Diego , Manager Operation Risk - hybrid in Draper UT - preferred or Remote, Accounting, Auditing , San Diego, California

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