Client Service Advisor
Company: Disability Solutions
Location: San Diego
Posted on: April 19, 2024
Job Description:
Job Title:Client Service AdvisorLocation:CA - San Diego, B
StreetWhat you'll do:Provide support to the Operations/Treasury
Manager by servicing Settlement Services banking clients to ensure
issues are resolved and customer is ultimately satisfied with the
end result relating to operational activities, treasury management
products and financial services; opening, maintaining and closing
of all account types; performing clerical duties while maintaining
good customer relations.What we are looking for:
- Provides daily guidance to the department in the areas of
deposits and account servicing including Treasury Management
products/services
- Works directly with customers on issues and resolves issues
pertaining to their accounts
- Provides excellent customer service and represents the bank in
a professional and responsible manner
- Adheres to compliance, security, state and Federal regulations,
bank policies, procedures and goals
- May accompany Officers on customer calls and interviews to
obtain an understanding of the business relationship as a means to
provide assistance to the Officer in developing strategies to meet
the needs of the customer
- Provides research on loan and deposit accounts as needed
- Assists with account analysis, service charge waivers and wire
transfer/ACH renewals.
- Possess excellent problem solving, functional, communication,
and technical skills, along with drive for successful client
resolution
- Ability to work with minimal supervision while performing
dutiesQualifications:
- Requires a High School diploma or equivalent and 2+ years of
experience in banking, deposits, account servicing, treasury
management or other directly related experience. 5 years or more
experience is preferred; college degree preferred
- Proficient knowledge of branch operations, deposits, new
accounts, banking principles and policies
- Experience in loan processing/servicing in Treasury Management
is preferred
- Working knowledge of various word processing and spreadsheet
software
- Must have excellent customer service and communications
skills
- Ability to work with relationship managers, loan officers,
regional manager and clients as needed#Li-JG1Compensation: Hourly
range for new hires is generally $60,135.00 - $74,285.00 for San
Diego, CA. Salary amount is determined by specific job location. In
addition, the role may be eligible for annual bonus/incentives
earned.Benefits you'll love:We offer all the important things you'd
want - like competitive salaries, an ownership stake in the
company, medical and dental insurance, time off, a great 401k
matching program, tuition assistance program, an employee volunteer
program, and a wellness program. In addition, you'll have the
opportunity to bolster your business knowledge, learning the ins
and outs of how successful companies operate and manage their
finances, giving you invaluable hands-on experience to help grow
your career!About the company:Western Alliance Bank is a wholly
owned subsidiary of Western Alliance Bancorporation. Alliance Bank
of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank,
First Independent Bank, and Torrey Pines Bank are divisions of
Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western
Alliance Bank company.Western Alliance Bancorporation is committed
to equal employment and will consider all qualified applicants
without regard to race, sex, color, religion, age, nation origin,
marital status, disability, protected veteran status, sexual
orientation, gender identity or genetic information. Western
Alliance Bancorporation is committed to working with and providing
reasonable accommodations for individuals with disabilities. If you
are an individual with a disability and require a reasonable
accommodation to complete any part of the application process
and/or need an alternative method of applying, please email
HR@westernalliancebank.com or call 602-386-2488. When contacting
us, please provide your contact information and state the nature of
your accessibility issue. We will only respond to inquiries
concerning requests that involve a reasonable accommodation in the
application process.-- Western Alliance Bancorporation
Keywords: Disability Solutions, San Diego , Client Service Advisor, Accounting, Auditing , San Diego, California
Didn't find what you're looking for? Search again!
Loading more jobs...