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Patient Coordinator/Receptionist

Company: Expert MRI, PC (OneSource)
Location: San Diego
Posted on: November 22, 2021

Job Description:

Want to LOVE where you work? Enjoy a positive work environment? Team player and willing to grow and learn? Come and join our team at OneSource Medical Diagnostics.OneSource Medical Diagnostics is a provider of administrative and support services to Expert MRI, a radiology group. OneSource Medical Diagnostics is currently seeking to fill our newest position as a Patient Coordinator. In this position you will be reporting to our Field Operations Manager.Job Title: Patient CoordinatorType of Position: Full-TimeFLSA: Non-Exempt (hourly)Hours: Monday thru Friday, weekends may be required depending on patient volume (must have flexible schedule)Job Description: Position Summary: Responsible for handling front office reception and administration duties, including greeting patients and processing them in for their prescheduled medical procedures at the imaging centers.Essential Duties and Responsibilities:

  • Customer Service
  • Managing Daily Schedule to meet daily completion goal
  • Send end day completion report in detail
  • Checking in patients through the system workflow properly
  • Answer busy multi-line telephone system
  • Daily phone, text, email confirmations
  • Understand and follow scheduling procedures, maintain appointment calendars
  • Reconciliation of daily changes in schedule
  • Logging No show, rescheduled, cancelled appointments
  • Preparing patients paperwork with the proper forms
  • Communicate with patient of delays
  • Updating patients' demographics in patient account, as needed
  • Reviewing the patients filled out charts to ensure patient safety
  • Walks patient to dressing rooms and ensures to provide caution statement
  • Scans signed paperwork in patients in the designated drive and attaches to chart
  • Creates DICOM CDs per patient
  • Assists with admission process as needed including but not limited to assembling admission packets, processing admission records in a timely and accurate manner, completing/verifying all information on admission records.
  • Process payments, as needed
  • Works directly with technologist to manage the schedule
  • Performs general clerical duties including but not limited to typing, photocopying, faxing, and mailing as needed
  • Assures that all medical record information is protected and kept confidential; protects all medical record information from loss, defacing, or destruction before retention period ends
  • Downloads diagnostic reports through the pacs system, as needed
  • Checking Office, Linen and Medical supply Inventory
  • Must follow Opening and Closing process
  • Must have a driver's license
  • Must travel to other locations, as required
  • Communicate to direct manager of any delays or patient concerns
  • Other duties as assigned by direct supervisor and/or managerEducation/Experience: -- Education/Licensing/Experience: High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience. Some knowledge of HIPPA rules & regulations is preferred but not required. Must have driver's license at the time of hire.-- Language Ability: English/Spanish; Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.-- Analytical & Research Skills: Deals with your ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed.-- Flexibility, Adaptability, & Managing Multiple Priorities: Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.-- Positive Attitude/Motivation/Energy/Passion: Energetic performer consistently cited for unbridled passion for work, sunny disposition, and upbeat, positive attitude.-- Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.-- Computer Skills: Proficient in Microsoft Excel, Microsoft Outlook, Microsoft Office, and Adobe Acrobat.What We Offer: Medical, Dental, Vision and Pet Insurance * Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance * Short-term and Long-term Disability * Employee Assistance * Paid Time Off, Paid Sick Time, Paid Holidays * 401(k) * Learning and Development Programs * Required for Application to position: Resume, must be willing to undergo References and Background check and must be authorized to work in the United States. Covid Vaccination may be required. OneSource Medical Diagnostics is an equal opportunity employerJob Type: Full-timePay: From $15.00 per hourSchedule:
    • Monday to Friday
    • Weekend availabilityEducation:
      • High school or equivalent (Preferred)Experience:
        • Customer service: 1 year (Preferred)
        • Medical terminology: 1 year (Preferred)
        • Computer skills: 1 year (Preferred)Work Location:
          • One locationWork Remotely:
            • NoWork Location: One location

Keywords: Expert MRI, PC (OneSource), San Diego , Patient Coordinator/Receptionist, Administration, Clerical , San Diego, California

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