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Office Coordinator (Coordinadoro/a)

Company: Evans Hotels
Location: La Jolla
Posted on: January 14, 2018

Job Description:

Job Title:

Office Coordinator (Coordinadoro/a)



Location:

The Lodge at Torrey Pines



Zip Code:

92037



Job Classification:

Non-Exempt Full-time



Position Description:

RESPONSIBILITIES

Facilitates the circulation of information among the Housekeeping staff and between the Housekeeping Department and other departments. Coordinates activities to ensure that guests' needs are fulfilled in a timely manner. Manages and controls the flow and balance of the workload. Office coordinator will maintain a friendly, positive attitude and a professional demeanor at all times.

ESSENTIAL DUTIES



  • Projects professionalism and courtesy to our guests and associates.

  • Answers the telephone in a friendly, professional and courteous manner.

  • Anticipates and reacts promptly when either a guest or employee calls for service or to register complaint.

  • Follows through to ensure the service is accomplished or the complaint is resolved with a caring attitude.

  • Documents and maintains the current status of room inventory accurately when completing Housekeepers report.

  • Communicates and updates VIP, deep clean, checkouts, and out-of-order status to Quality Trainers, Front Office and Maintenance.

  • Assigns Room Attendants work sheets ensuring a workload that is well-distributed and balanced.

  • Issues and receives housekeeping master keys.

  • Responsible for the management of the Lost and Found program, adhering to company procedures.

  • Coordinates delivery and pick-up of additional items requested by our guests.

  • Assigns duties and instructs workers in the cleaning of public areas and banquet rooms.

  • Works in accordance with set safety standards and practices.

  • Ensures efficiency and pays close attention to detail maintaining the highest standards of service.

  • Undertakes other responsibilities as directed by Supervisor.


    The office coordinator will be dedicated to providing a memorable experience to each of our guests. The employee will be committed to the pursuit of excellence in service, a consistent product of high quality and value, and an entrepreneurial, sales-focused culture.

    The employee will maintain a friendly, positive attitude and a professional demeanor at all times. The employee will be dedicated to providing a memorable experience to each of our guests. The employee will be committed to the pursuit of excellence in service, a consistent product of high quality and value, and an entrepreneurial, sales-focused culture.

    Position Requirements:

    RESPONSIBILITIES

    Facilitates the circulation of information among the Housekeeping staff and between the Housekeeping Department and other departments. Coordinates activities to ensure that guests' needs are fulfilled in a timely manner. Manages and controls the flow and balance of the workload. Office coordinator will maintain a friendly, positive attitude and a professional demeanor at all times.

    ESSENTIAL DUTIES



    • Projects professionalism and courtesy to our guests and associates.

    • Answers the telephone in a friendly, professional and courteous manner.

    • Anticipates and reacts promptly when either a guest or employee calls for service or to register complaint.

    • Follows through to ensure the service is accomplished or the complaint is resolved with a caring attitude.

    • Documents and maintains the current status of room inventory accurately when completing Housekeepers report.

    • Communicates and updates VIP, deep clean, checkouts, and out-of-order status to Quality Trainers, Front Office and Maintenance.

    • Assigns Room Attendants work sheets ensuring a workload that is well-distributed and balanced.

    • Issues and receives housekeeping master keys.

    • Responsible for the management of the Lost and Found program, adhering to company procedures.

    • Coordinates delivery and pick-up of additional items requested by our guests.

    • Assigns duties and instructs workers in the cleaning of public areas and banquet rooms.

    • Works in accordance with set safety standards and practices.

    • Ensures efficiency and pays close attention to detail maintaining the highest standards of service.

    • Undertakes other responsibilities as directed by Supervisor.


      The office coordinator will be dedicated to providing a memorable experience to each of our guests. The employee will be committed to the pursuit of excellence in service, a consistent product of high quality and value, and an entrepreneurial, sales-focused culture.

      The employee will maintain a friendly, positive attitude and a professional demeanor at all times. The employee will be dedicated to providing a memorable experience to each of our guests. The employee will be committed to the pursuit of excellence in service, a consistent product of high quality and value, and an entrepreneurial, sales-focused culture.

      Keywords: Evans Hotels, San Diego, Office Coordinator (Coordinadoro/a), Administration, Clerical, La Jolla, California

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