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Technical Writer

Company: Grant Thornton LLP
Location: San Diego
Posted on: January 26, 2023

Job Description:

Grant Thornton is seeking a Technical Writer to join our team. Approved office locations included below.ICS - Technical WriterPOSITION SUMMARY: Grant Thornton LLPs Enterprise Transformation service line encourages firm innovation by putting the power of new and emerging technology into the hands of each Grant Thornton professional to solve business problems and needs of our clients and our internal colleagues. Within Enterprise Transformation, the Digital Experience team manages the channel strategy, client and people experience, and benefits realization for technology solutions. We are seeking a talented technical writer to develop documentation for commercial and internal software releases. In this role, youll work with internal resources including product management, external developers, marketing and communications to gather and write technical information for varied external and internal audiences. You will also produce learning materials such as quick start cards, user guides, infographics and training video scripts. Essential Duties and Responsibilities:

  • Demonstrate strong written and verbal communications.
  • Produce and edit, using multiple mediums, a variety of content, such as articles, memoranda, user guides, infographics, and learning materials such as quick start cards and video scripts.
  • Proactively and regularly provide updates on communication projects to leadership team and other key stakeholders.
  • Develop internal communications for a cross-departmental audience.
  • Own the end-to-end documentation creation process, with a focus on continuous process improvement.
  • Prioritize and juggle multiple projects in a fast-paced, changing environment.
  • Develop highly technical documentation for various regulatory and standards (i.e., ISO) bodies.
  • Possess a positive attitude, willingness to jump in and tackle new challenges, and patience in reconciling multiple reviewers feedback.
  • Build relationships with internal constituents to leverage their subject matter expertise, including Product Management, Enterprise Architecture, UI/UX Design, Business Analysis, IT Operations, Risk & Compliance, InfoSec, Marketing & Sales, Legal, Independence, National Communications, and ET Transformation leaders and teammates.
  • Guide, as needed, translators for foreign language localization of user guides, installation guides, software requirements lists and UI.
  • Other duties as assigned. Qualifications
  • 5+ years technical writing experience, including documentation for web-based software.
  • Bachelor's Degree, preferably in a technical field such as computer science or technical communications or a focus on English, writing, or communications.
  • Portfolio of work and/or writing samples.
  • Experience in a medium- to large-sized public accounting firm or other regulated and/or professional services industry desired.
  • Excellent attention to detail, and the ability to prioritize and work on multiple projects in a fast-paced, dynamic environment.
  • Learning/instructional design experience a plus.
  • Proficient in Microsoft Office Suite (PowerPoint, Visio, Word, Excel, and Project).
  • Familiarity with the Agile Software Development Lifecycle (SDLC) and Agile Framework (SAFe).
  • Azure DevOps (ADO) experience a plus.
  • Familiarity with the Associated Press Manual of Style a plus. The base salary range for this position in the firms Bellevue, WA, Los Angeles, CA, San Diego, CA, and New York City(Manhattan) offices only is between $89,300 and $148,900 per year. The base salary range for this position in the firms San Francisco, CA and San Jose, CA offices only is between $95,100 and $158,600 per year. LI-TS6About UsAt Grant Thornton, we believe in making business more personal and building trust into every result for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. Its what makes us different, and we think being different makes us better.About the TeamThe team youre about to join is ready to help you thrive. Heres how: Whether its your work location, weekly schedule or unlimited flex time off, we empower you with the options to work in the way that best serves your clients and your life. Here, you are supported to prioritize your overall well-being through work-life integration options that work best for your and those in your household. We understand that your needs, responsibilities and experiences are different and we think thats a good thing. Thats why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways were taking action for diversity, equity & inclusion at www.gt.com/careers Heres what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers. Benefits: We understand that your needs, responsibilities and experiences are different, and we think thats a good thing. Thats why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits
    • Benefits for internship positions: Grant Thornton interns are eligible to participate in the firms medical, dental and vision insurance programs and the firms employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
    • Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firms medical, dental and vision insurance programs and the firms employee assistance program. Seasonal employees may also be eligible to participate in the firms 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton LLP to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ColleagueSupportSpecialists@us.gt.com. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Keywords: Grant Thornton LLP, San Diego , Technical Writer, Advertising , San Diego, California

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