CRM Marketing Administrator
Company: Miltenyi Biotec GmbH
Location: San Diego
Posted on: January 26, 2023
Job Description:
Marketing and Communications - San Diego
- Job Category: Marketing and CommunicationsAt Miltenyi Biotec,
3,000 employees worldwide develop pioneering solutions for
biomedical science and the clinical application of cell therapies.
Our multidisciplinary team combines excellence in research with the
development of innovative products for the treatment of serious
diseases.As a key member of the Miltenyi Biotec Marketing team, you
will help create scalable processes and ensure best practices for
CRM data management to support sales and marketing. Additionally,
you will maintain database integrity, customer accounts data, and
contact workflows. You will help perform unit integration and
acceptance testing as part of the Global team, provide input to
specifications for systems, and conduct training sessions for
expanding data analytics and CRM knowledge throughout the
organization that will enable the continuous improvement of the
customer experience at Miltenyi Biotec. ESSENTIAL DUTIES AND
RESPONSIBILITIES: include the following. Other duties may be
assigned.
- Function as a key CRM data entry for marketing leads and
related activities.
- Assist in customer account maintenance and validation.
- Produce standardized reports for business needs.
- Cleanse data in CRM and eMarketing to allow data integration
between both systems.
- Perform regular data quality checks to identify business
process problems or failures.
- Identify solutions to enhance efficiency and business
effectiveness within the defined CRM processes.
- May be required to perform other duties as
assigned.Requirements:
- Associate degree required and at least two years data
maintenance experience; or equivalent combination of education and
experience.
- Knowledge of Windows Office suite of programs required as well
as the ability to learn systems quickly and learn the integration
of BI/CRM/eMarketing systems.
- Data cleansing experience preferred.
- Excel analytical capabilities are a strong plus.PHYSICAL
DEMANDS:The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee is regularly required to walk; use hands to finger,
handle, or feel; reach with hands and arms, talk, and hear. The
employee is required to stand; climb or balance and stoop, kneel,
crouch, or crawl. The employee must occasionally lift and/or move
up to 25 pounds. Specific vision abilities required by this job
include close vision, color vision, peripheral vision, depth
perception and ability to adjust focus. Must have ability to handle
more than one task at a time and must work at a rapid pace while
maintaining attention to detail.WORK ENVIRONMENT:The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. This job is performed in a temperature
controlled, handicap-accessible facility without exposure to
extreme hot or cold temperatures. Generally, this job is performed
in an office environment. Miltenyi Biotec is expanding and
evolving. Our culture is one that empowers you to embrace new
challenges and influence change. Join a fresh and collaborative
working environment that encourages contribution, innovation, and
growth. We empower great science. For over 30 years, Miltenyi
Biotec has provided innovative tools, instruments, and solutions
that advance biomedical research and cellular therapy. We are 3,000
scientists, engineers, physicians, support specialists, marketers
and more - all dedicated to improving scientific understanding and
impacting human lives. At our headquarters campus and offices
worldwide, fresh ideas become unique products. Miltenyi Biotec,
Inc. is an EO Employer - M/F/Veteran/Disability/Sexual
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Keywords: Miltenyi Biotec GmbH, San Diego , CRM Marketing Administrator, Advertising , San Diego, California
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