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Marketing Training Manager

Company: Hilton Grand Vacations
Location: Carlsbad
Posted on: March 20, 2023

Job Description:

Job DescriptionAs the Training Manager for Marketing, you will be responsible for the analysis, development and facilitation of consistent training materials to support brand standards alongside the needs within the Marketing division at Hilton Grand Vacations. You will foster an environment of outstanding guest service for our owners, guests, and team members and will achieve this through own personal conduct, the training philosophy implemented and the content delivered in training.

  • Shapes and defines yearly strategic plan for Marketing Training programs for applicable region/sites to exceed the company objectives. Utilizes current performance data in order to create just in time training solutions to site leaders and teams.
  • Conducts train-the-trainer sessions and ongoing development sessions for on-site training staff and site management. This includes facilitated group sessions as well as one on one coaching sessions.
  • Partners with the HGV Learning and Development team for the purposes of consistency
  • Works as a Manager on Duty (MOD) for various desk locations as needed to support the Marketing Management teams and to coach and train marketing team members to drive business results
  • Facilitates other training programs on an as-needed basis.We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!QualificationsWhat are we looking for....Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members!To fulfill this role successfully, you will have to possess the following minimum qualifications and experience:
    • High School Diploma or equivalent
    • 3+ years of experience in Marketing, Sales, or Training
    • Minimum 1 year of people management and/or experience leading a team in a sales or marketing environment
    • Proficient using Microsoft Office including Word and PowerPoint
    • Strong communication skills both written and verbalIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
      • BA/BS/Bachelor's Degree
      • Experience within a branded Timeshare/Vacation Ownership organization
      • Ability to speak, read or write JapaneseWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Hilton Grand Vacations, San Diego , Marketing Training Manager, Advertising , Carlsbad, California

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