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Tactical Mission Support Engineer

Company: RavenTek
Location: Coronado
Posted on: November 22, 2020

Job Description:

Description:
RavenTek has a current opening for a Tactical Mission Support Engineer supporting the United States Special Operations Command (SOCOM). This position will be at the Naval Amphibious Base in Coronado, CA..

Requirements:
REQUIRED EDUCATION AND EXPERIENCE: --- Bachelor's Degree in a related field / Experience may be substituted for formal education --- 4 years' experience in administration of Microsoft Exchange, SharePoint, and Office products. --- 4 years' experience in administration of storage solutions --- 4 years' experience in administration of Cisco routers, switches, and firewalls, including demonstrable experience analyzing firewall rule sets and router access control --- Demonstrable experience in virtual infrastructures, server systems, virtual storage, hypervisor, and all related tactical server technologies --- 6-8 years of Systems Integration Engineering and assessment --- Expert knowledge of tactical servers, routers, and switches --- Teambuilding and engineering team collaboration --- Maintain ability to travel and support tactical integration efforts at customer locations to meet the needs of customers Required Security Clearance: Secret with ability to obtain Top Secret/SCI PREFERRED QUALIFICATIONS AND EXPERIENCE: --- Top Secret Security Clearance w/SCI --- Demonstrable experience in managing, responding to, and resolving crisis situations caused by network outages or delays --- Understanding of radio IP translation and wide area voice environments and tactical communications messaging systems. KNOWLEDGE REQUIREMENTS: --- Shall be experienced functional Information Technology specialists well-versed in the utilization of TACLAN hardware, software applications and tools in support of Special Operations missions. --- TACLAN Mission Support Engineer personnel shall be knowledgeable in system operations, performing preventive and corrective maintenance, conducting troubleshooting with the use of common test equipment, conducting refresher/continuation training, and facilitating warranty actions. --- This applies to all systems identified in TACLAN System Description and Version Description Documents (VDD). Whenever possible, the Contractor shall take advantage of existing training course material and/or technical documentation provided by the Government.--- The Tactical Mission Support Engineer shall provide highly technical tactical systems engineering expertise for USSOCOM TACLAN systems and related interoperable components as required. --- Provides technical knowledge and analysis of highly specialized client and server applications and systems that operate in and between tactical devices. --- Manages all aspects of the tactical mission support process for applicable tactical IT assets, including tactical information technology assets and systems as prescribed by USSOCOM TACLAN Program Office. Apply Systems Engineering principles, methods, and knowledge to specific task requirements to meet customer needs for USSOCOM tactical systems and required ancillary equipment that interacts with USSOCOM TACLAN component hardware. ESSENTIAL TASKS:--- Performs TACLAN analysis, design, and development of tactical user interface features for system interoperability --- Proficient mastery of TACLAN server administration for Windows Server systems and solutions. Support Virtual Storage Area Network (VSAN) capabilities --- Perform access control, routing, and switching engineering for tactical servers and hardware --- Support tactical server and client imaging processes and configuration updates to meet customer expectations --- Interact with differing levels of tiered support teams from different organizations to ensure that hardware and software provides optimal support to customers --- Ensure that all systems meet power, size and weight requirements for tactical use and enhance existing capabilities of hardware and software --- Support the design and implementation of automatic configuration tools for customer server updates within hardware and software --- Support automated server and client scripting capabilities and ensure applications can operate as intended on all hardware and software. --- Support tactical interoperability testing with all applicable stakeholders within the area of operation for dedicated assets. --- Interact with other programs and systems in a tactical environment to ensure their dependencies are understood and integrated into solutions REQUIRED SUPPORT INCLUDES THE FOLLOWING BUT IS NOT LIMITED TO: LIMITED OPERATIONS SUPPORT: Tactical Mission Support Engineer (TMSE) personnel may be required to deploy with an operational unit to support real world missions or major exercises. TMSE personnel will normally deploy no sooner than one week after notification for routine operational support. Support may be for a specified period of time, e.g. the duration of an exercise or for the time necessary to perform emergency repairs or other specified functions.HOURS OF OPERATION: Tactical Mission Support Engineer personnel will work the required hours and perform the necessary duties to support the TACLAN systems. The normal hours of operation will mirror supported sites. DEPOT LEVEL SUPPORT: The TMSE may provide depot-level support at SOF locations. This support involves, but is not limited to, facilitating the return of repairable end items to the equipment manufacturer repair facility. CONFIGURATION MANAGEMENT: TACLAN personnel shall not alter the configuration of the TACLAN system unless approved by the DPM/COR. TACLAN TRAINING SUPPORT: TMSE personnel shall perform the following training support tasks, as required, in support of the SOF units to which they are assigned. These tasks will include, but not be limited to: --- Analyze, Define, and provide user training for NEW hardware and software. This support is normally characterized as LEVEL II (Routine) support and shall be completed within 30 days or less. --- Produce and assist in developing virtualized training programs, publications, Power Point presentations and user Help virtualized training CD's that covers: all hardware, suite component configuration, and utility software. --- Conduct Formal training classes for users, as required. --- Conduct Informal one-on-one training with user. --- Utilize a train-the-trainer concept. --- Travel to satellite locations to conduct training, as required. --- Provide training and assistance in loading TACLAN images and server systems. Employment Type: Full Time / Permanent Working Conditions: This role will be remote until operations go back to normal with COVID, will be required to report to site 1-2 times a week for meetings. Business work hours are set from Monday through Friday 8:00am to 5:00pm.Physical Requirements:May be required to lift up to 25lb and sit or stand for extended periods of time.Background Screening/Check/Investigation: Successful Completion of a Background Screening/Check/Investigation will/may be required as a condition of hire.ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.EEO/AA: RavenTek does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.PM20 PI126054958

Keywords: RavenTek, San Diego , Tactical Mission Support Engineer, Engineering , Coronado, California

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