Sr. Field Applications Engineer

Company: Guardant Health
Location: San Diego
Posted on: April 9, 2021

Job Description:

Company DescriptionGuardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets and advanced analytics. The Guardant Health Oncology Platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has launched liquid biopsy-based Guardant360--, Guardant360 CDx and GuardantOMNI-- tests for advanced stage cancer patients. These tests fuel development of its LUNAR program, which aims to address the needs of early-stage cancer patients with neoadjuvant and adjuvant treatment selection, cancer survivors with surveillance, asymptomatic individuals eligible for cancer screening and individuals at a higher risk for developing cancer with early detection.Job DescriptionThe Sr. Field Applications Engineer (FAE) will be responsible for providing technical support to external customers using Guardant Health's digital sequencing technology. The FAE will create automation processes for customer protocols remotely, then go to our San Diego office to run tests in our lab 50% of the time. In addition, this role will support product development and externalization efforts for different Guardant Health technologies. The FAE candidate will be mainly responsible for executing late-stage development projects and providing inhouse support to field team placed globally. The candidate should be experienced with liquid-handlers (e.g., Hamilton, Agilent) Next-generation sequencing and other ancillary equipment. Scripting experience is a plus.Essential Duties And Responsibilities* Identify gaps with existing automation scripts and procedures and resolve them.* Gather, propose and champion process improvements to support external system performance.* Work with internal teams to support assay design and conduct experiments to test assay performance* Demonstrate a solid understanding of business and user requirements and improving efficiency, throughput, and quality of processes.* Develop training and troubleshooting material for support workflow(s).* Work with Quality Assurance to ensure all documentation is accurately completed per regulatory requirements.* Develop processes which support our ongoing effort to provide market-leading technical support and customer support organization.* Travel to satellite sites up to 25% of the time to support field teamQualifications* 3+ years of applicable experience in a diagnostics lab(industry or academic)* BS degree in engineering or science, with 5-8 years of related experience. MS with 4+ years of related work experience or a Ph.D. with 3+ years of related work experience. Preferred degrees; Molecular Biology, Genetics or Biochemistry, Bioengineering or, Chemical Engineering* Experience streamlining workflows, developing automated laboratory processes, and instrumentation systems, from concept generation. As well as requirements gathering through to process validation and implementation.* Hands-on experience with operating and programming liquid handling robotics platforms (e.g. Hamilton)* Experience in automated development of next-generation sequencing (NGS) assays and/or standard molecular biology techniques. (ie: nucleic acid isolation and purification, DNA quantitation, PCR, etc.)* Customer service experience including ability to effectively represent customer requirements internally* Ability to identify, analyze and solve problems with minimal direction and make decisions with confidence* Ability to successfully balance and prioritize multiple ongoing projects/tasksAdditional InformationEmployee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.All your information will be kept confidential according to EEO guidelines.To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.Please visit our career page at: http://www.guardanthealth.com/jobs/

Keywords: Guardant Health, San Diego , Sr. Field Applications Engineer, Engineering , San Diego, California