Applications Engineer
Company: Genasys Inc.
Location: San Diego
Posted on: April 10, 2021
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Job Description:
** Local candidates only ** ** Must be authorized to work
without visa sponsorship ** Genasys, Inc, the innovator and
distributor of the Long Range Acoustic Device--- (LRAD--) product
line. Genasys' directed sound products and systems enable security
personnel to communicate clearly at safe distances, providing
focused acoustic output to intelligibly transmit critical
information, instructions, and warnings at distances of 300 to
3,000 meters. In addition, Genasys has created the Mass
Notification product line to include mobile and fixed outdoor
speakers for clear communication and early warning. In January
2018, Genasys acquired a proven technology to deliver SMS and/or
Cell Broadcast along with cloud-based information distributing to
desktops, cell phones and integration with the LRAD Speakers.
Applications Engineer / Project Manager Role This position is
focused on ensuring customer capital projects succeed starting with
preproposal meetings through installation, commissioning, and post
sales customer support. The ideal candidate will have a strong
technical background with mass notification or fire alarm system
solutions. This is a hands-on job requiring excellent communication
skills both verbal and written. Experience working in a cross
disciplined team to gather information on technical design
requirements, integration with existing technology owned by Genasys
or 3rd party systems. At times you will act as a liaison between
all departments including sales, operations, engineering, service,
subcontract installation services and the customer. This customer
focused position involves communication throughout; managing all
facets of the project that may include leading activities such as:
technical pre-sales, site visits, review of proposals,
clarifications regarding customization in production or
engineering, oversight that proper equipment is built and finally
communicates the schedule both internally and externally. This
position will require travel with the Sales team for customer site
visits to determine the solution and integration requirements.
These site visits include but not limited to walk through
industrial, military facilities, accessing installation and
integration requirements for a system solution that may include
pole or roof top installations, power runs, connectivity such as
fiber, TCP/IP, line of sight for radio and antennas, integration to
3rd party equipment such as Public Address systems, fire alarm
panels, call out systems. The success of the position requires
excellent communication skills, conflict resolution, along with on
the fly creative problem-solving skills. The Applications Engineer
reports directly to and is fully accountable to the Director of
Engineering. The systems we offer are comprised of several
different elements that must work together properly to deliver a
reliable solution to the customer. These elements include, but are
not limited to: --- Rechargeable batteries - LiFePO4 or AGM---
Solar panels and solar charge controllers--- Networking devices -
routers, wireless converters--- Specialized enclosures for
permanent outdoor installation--- Power supplies - AC to DC
supplies, inverters--- Acoustic amplifiers and audio distribution
systems--- Video cameras--- Installation of systems including
mounts and brackets--- Integration to fire alarm systems or other
devices--- VOIP interfaces, VHF/UHF radios Responsibilities: ---
Become an expert on Genasys products and applications--- Attend
site visits with the Sales Team--- Analyze customer requirements---
Directly support sales team to ensure accurate system quotations
and specifications--- Directly support engineering team by
communicating accurate and relevant customer requirements---
Capability to properly build a complete system solution and
communicate it to the customer--- Prepare proposals for customized
systems with technical explanations and supporting information---
Conduct product demonstrations (domestic and international travel
required)--- Train customers, partners, subcontractors regarding
commissioning and integration--- Support subcontractor technical
questions Requirements: --- Experience in fast paced technical
sales/engineering environment with experience in business to
business technology markets--- College degree preferred---
Impecable attention to detail, excellent organizational skills,
superior time management skills and ability to work with minimal
supervision are essential--- Experience with integration of
multiple systems--- Excellent communication skills both verbal and
written--- Excellent listening skills resulting in a high level of
customer satisfaction--- Desire to win and be part of a winning
team--- The ability to work well in a dynamic, fast-changing
environment--- Must be able to travel up to 15% of time both
international and domestic--- Must be able to routinely lift 50
pounds--- Must be able to sit and stand for several hours per
day--- Must be able to work outside in all types of weather Visit
our website at Genasys.com Genasys, Inc. is an
EEO/AA/Disability/Veterans Employer and is committed to workforce
diversity.
Keywords: Genasys Inc., San Diego , Applications Engineer, Engineering , San Diego, California
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