Pre Sales / Solutions Engineer - Central US
Company: Proficio
Location: Carlsbad
Posted on: January 26, 2023
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Job Description:
Proficio is an award-winning managed detection and response
(MDR) services provider. We provide 24/7 security monitoring,
investigation, alerting and response services to organizations in
healthcare, financial services, manufacturing, retail and other
industries. Proficio has been highlighted in Gartner's Market Guide
for Managed Detection and Response Services for the last three
consecutive years. We have a track record of innovation. Proficio
invented the concept of SOC-as-a-Service. We were the first MSSP to
provide automated response services and the first in our space to
provide a risk scoring dashboard.
Our typical client is a medium to large-sized organization that
lacks the in-house resources to address the challenges of a rapidly
changing threat landscape. The difficulty of hiring and retaining
cybersecurity professionals are widely understood but our
prospective clients also struggle to effectively harness technology
and build hardened processes.
While Proficio has developed a unified service delivery platform
designed to meet the needs of the most demanding clients, what sets
us apart is the quality and passion of our people. We believe the
SOC of the Future will meld the creativity of human intelligence
with the power of advanced technologies like AI.
SUMMARY
Proficio is seeking a Solutions Engineer for the Central US (travel
is required - position will be based out of Chicago, St. Louis,
Indiannapolis, Minneapolis, Kansas City, Denver, Houston, Austin,
or Dallas areas). The Solutions Engineer is responsible for proof
of concept (PoC) support both to the internal sales team and to PoC
customers directly. This role is for a technical resource that can
design and implement solutions to demonstrate Proficio's extensive
capabilities in order to close potential PoC sales. Successful
candidates are subject matter experts in a wide range of security
disciplines including perimeter security, end point security,
insider threat, SIEM and malware.
Successful candidates must have a realistic view of a sales-driven
culture and fanatical drive for customer success. This position is
fast paced, highly technical, and demands excellent communication
skills.
RESPONSIBILITIES
* Be a technical resource with a influential personality that can
drive sales during PoCs (including creating reports and designing
dashboards in the SIEM, and highlighting overall SIEM portal
functionality)
* Design and execute demos in the portal to highlight the
capabilities of security monitoring through advanced correlation
and user/entity behavioral analytics
* Support the sales team to ensure timely and successful closing of
sales to potential Proficio customers
* Act as a primary point of escalation for technical issues to
support the sales team
* Act as a business resource to the customer and provide "industry
expert" executive level selling practices while delivering clear
differentiation
* Shares knowledge in area of expertise and links to related
technology areas
* Reviews customer environment prior to sale to ensure our contract
accurately reflect all upgrade work required at the start of our
services
* Analyzes and provides support to deals in the pipeline where
needed
* Facilitates smooth transition from sales to implementation by
orienting the appropriate teams to the solution design
Keywords: Proficio, San Diego , Pre Sales / Solutions Engineer - Central US, Engineering , Carlsbad, California
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