Imaging Field Service Engineer III
Company: Agiliti Health
Location: San Diego
Posted on: May 28, 2023
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Job Description:
Job Description:
Who We Are
Agiliti is a nationwide company of passionate medical equipment
management experts who believe every interaction has the power to
change a life. Our industry-leading commitment to quality and team
of expert technicians helps ensure clinicians have access to
patient-ready equipment needed for patient care. Make an impact in
healthcare and grow your career with Team Agiliti!
The Field Service Engineer III is responsible for maintaining the
customer's high-end medical imaging equipment, including systems
applications, quality control, calibration, operating system
support, applications support, software support, technical support,
and troubleshooting.
What You Will Do in This Role
FIELD SUPPORT (75%)
Troubleshoot high-end medical imaging equipment.
Establish and adhere to preventative maintenance schedules.
Maintain customer service logs and internal service records in a
timely fashion.
Solve issues with medical imaging applications, electrical
components, computer hardware, and software, mechanical and
hydraulic systems.
Comply with Health and Human Services, Environment Health and
Safety and/or all other applicable regulatory requirements.
Perform service, calibrations, and quality assurance check for an
entire imaging system as per the ISO13485 standards.
TECHNICAL SUPPORT (10%)
Deliver technical support on high-end medical imaging equipment
online and or via telephone.
Communicate daily with customers to ensure resolution and proper
follow-up leading to acceptable customer satisfaction levels.
Maintain system performance by performing system monitoring and
analysis, and performance tuning; troubleshooting system hardware,
software, networks and operating and system management systems;
designing and running system load/stress testing; escalating
application problems to OEM (Original Equipment Manufacturer).
APPLICATIONS SUPPORT (5%)
SOFTWARE SUPPORT (10%)
Provide continuous up-time support for applications software issues
associated with the X-ray and Vascular modalities.
Utilize Digital Imaging and Communications in Medicine (DICOM) for
viewing, filming, archiving, networking, and database
administration.
Prepares users by designing and conducting training programs,
providing software support and reference.
Supply online and telephone support for Windows, Linux
What You Will Need for This Role
Minimum 10 years of high-end medical imaging equipment maintenance
and repair experience
High School Diploma or GED
Must hold a current, valid, and unrestricted driver's license. Must
have a safe driving record based on Agiliti policies.
Basic computer skills; understanding of computer networks and
equipment interfacing.
Willing to work flexible hours, including evenings, weekends, and
holidays, as well as emergency off-hours as required to support a
24/7 schedule.
Willing to travel periodically to support business needs.
Able to lift and/or push up to 75 pounds.
Able to stand and walk for extended periods of time.
Able to frequently bend, stoop, twist, climb, crouch/squat,
kneel/crawl, sit, and stand for long periods of time.
What Skills You Will Use in This Role
It is the policy of Agiliti to provide equal employment
opportunities to all employees and applicants for employment
without regard to race, color, religion, gender identity, sex,
sexual orientation, national origin, age, physical or mental
disability, genetic information, marital status, status as a
veteran, military service, or any other characteristic protected by
applicable federal, state, or local civil rights laws. In addition,
Agiliti will provide reasonable accommodations for qualified
individuals with disabilities. Agiliti strictly prohibits any form
of retaliation against individuals who make good faith reports of
alleged violations of this policy or who cooperate in Agiliti's
investigation of such reports. Affirmative Action Policy Statements
(https://www.agilitihealth.com/wp-content/uploads/AAP-Statements.pdf)
You may be required to obtain certain vaccinations, or provide
proof of current vaccination status, based on customer and/or
company requirements. If vaccination is required, Agiliti will
provide specific directions and cover the expense at a
participating clinic. Please note, this includes the COVID-19
vaccination.
Agiliti offers a robust suite of benefits for regular, full-time,
non-union employees including: health insurance options for
Medical, Dental & Vision plans, Short- and Long-Term Disability
plans, Flexible Spending Accounts, Health Savings Accounts, Life
Insurance Options, Paid Time Off, 401K Saving Plan with employer
match, Employee Discounts, Tuition Reimbursement, Daily Pay
program, Employee Assistance Program, Employee Stock Purchase
Program (ESPP) and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable
accommodations to employees and applicants consistent with state
and federal law.
If you require assistance with your application, please contact
recruiting@agilitihealth.com.
Primary Job Location:
San Diego Imaging
Additional Locations (if applicable):
Job Title:
Field Service Engineer IV
Company:
Agiliti
Location City:
San Diego
Location State:
California
Pay Range for All Locations Listed:
$113,506.00 - $181,692.00
This range represents the low and high ends of the Agiliti pay
range for this position. This base pay range information is based
on the market locations shown. The actual pay offered may vary
depending on several factors including geographic location,
experience, job-related knowledge, skills, and related factors.
Dependent on the position offered, short-term and/or long-term
incentives may be provided as part of the compensation. Applicants
should apply via Agiliti's internal or external career site.
Agiliti helps hospitals reclaim millions of dollars in wasted
spending by connecting broken medical equipment processes. Our
Equipment Value Management (EVM) framework connects previously
siloed departments with highly agile and fully integrated equipment
workflows. Our customers also deploy the individual elements of EVM
- Clinical Engineering, Onsite Equipment Management and Rental
Services - to ensure patient-ready equipment is in the right place
at the right time. More than 7,000 hospitals and health systems
rely on Agiliti to reduce costs and free their clinicians to spend
more time caring for patients. Our nationwide network ensures quick
response to customer needs throughout the U.S.
We believe every interaction has the power to change a life. Join
Agiliti and help make a difference for health care providers and
patients nationwide. For more information, please visit
https://www.agilitihealth.com/careers/
The following link provides important notices regarding employment
at Agiliti http://www.elaborposters.com/browse/agiliti .
If you need assistance completing your application, please email
recruiting@agilitihealth.com .
Keywords: Agiliti Health, San Diego , Imaging Field Service Engineer III, Engineering , San Diego, California
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