IT Engineer, Staff - Top Secret Clearance Required
Company: Qualcomm
Location: San Diego
Posted on: May 28, 2023
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Job Description:
Company:
Qualcomm Incorporated
Job Area:
Information Technology Group, Information Technology Group > IT
Engineering
General Summary:
Qualcomm's Government Technologies (QGOV) division develops special
products based on its wireless terrestrial and satellite
communication technologies for the military, federal, local, and
foreign governments. As an IT Ops Engineer, you'll be part of a
team focused on building and maintaining infrastructure and
services with stability, sustainability, and security. You will
work in a self-guided, cross-functional team responsible for
everything from modernizing traditional services and applications
to deploying new technology. The successful candidate will have
demonstrable experience at a variety of IT skill levels, from
hardware to enterprise solution support and associated
architecture.
Your Guiding Principles:
Adaptability: You can quickly change gears when priorities shift.
You have the flexibility to come up with alternate solutions due to
evolving requirements.
Automation: You understand the power of automation and concepts
like "infrastructure as code". You recognize opportunities to
replace repetitive manual tasks with code.
Collaboration: You share a common language with fellow engineers,
understand their needs, and thrive working in a high trust
collaborate culture in which people are rewarded for taking
risks.
Data-driven: You understand why decisions are supported by facts
and not opinions. You have experience applying logical approach to
decision making. Skilled at metric collection and using that data
to drive change.
Debugging: You understand debugging principles and are adept at
applying them routinely and successfully.
Security: You know how to layer appropriate security within
solutions across the lifecycle. You understand the security
implications and consequences of any deployment.
Self-Driven: You understand how to prioritize work and time
allocation at a personal and team level.
Stability: You know what it means to deliver a service with a high
degree of reliability and are intimately familiar with how
disruptions impact consumers.
Sustainability: You avoid one off solutions which are challenging
to support. Instead, your solutions are aligned with team goals and
strategic vision.
What you have:
Extensive experience with servers and workstations covering a
variety of Operating Systems such as Windows (Server and
Workstation), VMware, ESX, Nutanix, AHV, etc.
Ability to respond rapidly to changing landscapes while providing
stable, reliable, and secure services to customers.
You have a passion for continuous learning and leverage the
scientific method to ensure nothing is taken for granted.
Opening is available in San Diego, CA. ( No Remote )
Applicants selected will be subject to a government security
investigation and must meet eligibility requirements for access to
classified information.
**** Must be a U.S. citizen and have an active U.S. Government
security clearance.****
Minimum Qualifications:
--- 4+ years of IT-related work experience with a Bachelor's
degree.
OR
7+ years of IT-related work experience without a Bachelor's
degree.
Physical Requirements:
--- Frequently transports and installs equipment up to 20 lbs.
Preferred Qualifications:
Master's degree in Computer Science, Information Systems or related
field and,3+ years of experience in one or more of the
following:
IT operations
Implementing enterprise solutions
Hardware installation and troubleshooting
Cloud architecture
Configuration management
Various enterprise tools such as Active Directory, Exchange,
MS-SQL, SharePoint, etc.
Vulnerability remediation (CVE's)
IT ticketing queue
Principal Duties and Responsibilities:
--- Communicates with project lead and internal teams via email and
direct conversation to overcome obstacles and resolve any
problems.
--- Troubleshoots and debugs issues with networks, systems, and/or
applications by completing complex root cause analyses, and
escalates issues both internally and externally as needed.
--- Monitors and analyzes overall availability and performance of
computer operating systems and/or software applications to ensure
customers can access necessary systems and/or applications, and
looks for trends and makes recommendations for improvement.
--- Participates in project review sessions to communicate project
status and discuss complex issues.
--- Serves as a technical lead on a feature or system, assigns work
to a small project team, and works on more advanced tasks to
complete a project.
--- Identifies technical issues that affect a project or other
areas of an overall system and synthesizes issues into an
appropriate document for discussion with the appropriate audience
(e.g., project lead, other team leads).
--- Presents system solution or other technically complex
information within and outside of project team.
--- Works directly with Business Unit Management to ensure new
systems and/or applications operate according to user requirement
specifications.
--- Mentors other team members to disseminate knowledge about
subject matter expertise and latest IT solutions.
--- Helps team members to determine which work tasks are most
important, manages distractions, and deals with setbacks in a
timely manner
--- Encourages team members to further develop their skills and
knowledge by directing team members to appropriate resources.
--- Leads technical discussions to ensure the right path is
followed to project completion.
--- Actively manages team project priorities, deadlines, and
deliverables for a single project.
--- Identifies resources, delegates work, and reviews the work of
team members in order to address changing timelines or
priorities.
--- Networks with colleagues outside of the system function to gain
insight, ideas, and connections.
Level of Responsibility:
--- Working independently with little supervision.
--- Taking responsibility for own work and making decisions that
are moderate in impact; errors may have financial impact or effect
on projects, operations, or customer relationships; errors may
require involvement beyond immediate work group to correct.
--- Using verbal and written communication skills to convey
information that may be complex to others who may have limited
knowledge of the subject in question. Role may require basic
negotiation and influence, cooperation, tact, and diplomacy,
etc.
--- Having a moderate amount of influence over key organizational
decisions (e.g., is consulted by senior leadership to provide input
on key decisions).
--- Using deductive and inductive problem solving; multiple
approaches may be taken/necessary to solve the problem; often
information is missing or incomplete; intermediate data
analysis/interpretation skills may be required.
--- Exercising substantial creativity to innovate new processes,
procedures, or work products within guidelines or to achieve
established objectives.
Applicants : If you are an individual with a disability and need an
accommodation during the application/hiring process, please call
Qualcomm's toll-free number found here
(https://qualcomm.service-now.com/hrpublic?id=hr_public_article_view&sysparm_article=KB0039028)
for assistance. Qualcomm will provide reasonable accommodations,
upon request, to support individuals with disabilities to be able
participate in the hiring process. Qualcomm is also committed to
making our workplace accessible for individuals with disabilities.
Qualcomm is an equal opportunity employer and supports workforce
diversity.
To all Staffing and Recruiting Agencies : Our Careers Site is only
for individuals seeking a job at Qualcomm. Staffing and recruiting
agencies and individuals being represented by an agency are not
authorized to use this site or to submit profiles, applications or
resumes, and any such submissions will be considered unsolicited.
Qualcomm does not accept unsolicited resumes or applications from
agencies. Please do not forward resumes to our jobs alias, Qualcomm
employees or any other company location. Qualcomm is not
responsible for any fees related to unsolicited
resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, Veteran status, or
any other protected classification.
Qualcomm expects its employees to abide by all applicable policies
and procedures, including but not limited to security and other
requirements regarding protection of Company confidential
information and other confidential and/or proprietary information,
to the extent those requirements are permissible under applicable
law.
Pay range:
$115,500.00 - $173,500.00
The above pay scale reflects the broad, minimum to maximum, pay
scale for this job code for the location for which it has been
posted. Even more importantly, please note that salary is only one
component of total compensation at Qualcomm. We also offer a
competitive annual discretionary bonus program and opportunity for
annual RSU grants (employees on sales-incentive plans are not
eligible for our annual bonus). In addition, our highly competitive
benefits package is designed to support your success at work, at
home, and at play. Your recruiter will be happy to discuss all that
Qualcomm has to offer!
If you would like more information about this role, please contact
Qualcomm Careers (http://www.qualcomm.com/contact/corporate) .
EEO Employer: Qualcomm is an equal opportunity employer; all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, Veteran status, or
any other protected classification.
Equal Employment Opportunity:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
"EEO is the Law" Poster Supplement :
https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Pay Transparency NonDiscrimination Provision:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
Employee Polygraph Protection Act:
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
Family Medical Leave Act:
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Rights of Pregnant Employees:
https://www.dfeh.ca.gov/wp-content/uploads/sites/32/2020/12/Your-Rights-and-Obligations-as-a-Pregnant-Employee_ENG.pdf
Discrimination and Harassment:
https://www.dfeh.ca.gov/wp-content/uploads/sites/32/2020/10/Workplace-Discrimination-Poster_ENG.pdf
California Family Rights Act:
https://www.dfeh.ca.gov/wp-content/uploads/sites/32/2020/12/CFRA-and-Pregnancy-Leave_ENG.pdf
Keywords: Qualcomm, San Diego , IT Engineer, Staff - Top Secret Clearance Required, Engineering , San Diego, California
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