Escalation Project Engineer
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
|
|
|
Job Description:
A company is looking for an Escalation/Project Engineer -
Hybrid.
Key Responsibilities
Serve as the senior level technician for the in-house team,
handling escalated technical support issues
Mentor and train internal staff on solutions to complex technical
support issues
Lead complex projects, collaborating with the field engineering
team to complete cloud migration projects
Required Qualifications
5+ years of experience in a highly technical environment or managed
service provider
Desired certifications in MS 365, Windows Server, and SonicWall
Strong experience with MS 365, Exchange server, OneDrive, Azure,
and on-prem Exchange
Advanced understanding of networking concepts, virtualization,
Windows Server OS, firewalls, and VoIP systems
Ability to balance escalated tickets and project-based work, with
an emphasis on cloud migration projects
Keywords: VirtualVocations, San Diego , Escalation Project Engineer, Engineering , Vista, California
|
Click
here to apply!
|
