Senior Manager, Engineering
Company: Thumbtack
Location: San Diego
Posted on: December 1, 2025
|
|
|
Job Description:
Thumbtack helps millions of people confidently care for their
homes. Thumbtack is the one app you need to take care of and
improve your home — from personalized guidance to AI tools and a
best-in-class hiring experience. Every day in every county of the
U.S., people turn to Thumbtack to complete urgent repairs, seasonal
maintenance and bigger improvements. We help homeowners know which
projects to do, when to do them and who to hire from our growing
community of 300,000 local service businesses. If making an impact
inspires you, join us. Imagine what we’ll build together. About the
New Deal For Pro team At Thumbtack, the New Deal For Pro team is
focused on 0 to 1 work that reinvents the way pro is matched with
jobs. This involves moving away from a rigid and static set of
questions to understand pro preferences, which often limits
innovation and product changes. Our goal is to revamp this to a
new, more flexible experience by building systems that leverage
AI/LLMs to gain a deeper understanding of the types of jobs pros
want and can do. This new system will learn and improve as pros use
it, rather than remaining static, ultimately helping pros secure
more and better jobs. Weve built conviction through research,
experiments, and market-based tests that doing this successfully
would be a big unlock for Thumbtack. We are starting to pilot this
with a small group of pros. Joining this team now means you are
joining an area that already has high conviction and momentum
behind, but still has plenty of opportunity to be involved in
driving the strategy and making large product changes. Successfully
achieving this will not only strengthen Thumbtacks partnership with
our pros but also unlock greater impact on the marketplace side and
enhance the overall customer experience. The Challenge The primary
challenge for an Engineering Manager (EM) within the New Hiring
Experience org that the New Deal For Pro team is part of is to help
homeowners across the U.S. search for and hire the most relevant
home service professionals—and ultimately get their jobs done. We
address this by tackling complex problems at the intersection of
engineering, data science, and applied science. We help homeowners
start more projects on Thumbtack by enabling them to express their
needs in everyday, conversational language through our search bar.
This involves solving underlying challenges around query
comprehension and problem scoping. As customers define their
project, we help them share their preferences and availability to
better match them with the most relevant professionals. We then
support them in comparing and selecting the right pros for their
job. What youll do Define and evolve the technical vision &
strategy for your team. Effectively collaborate with cross
functional counterparts (product design, applied science, data
science) on strategy & execution. Able to collaborate with teams
outside of your org (eg. Trust & Safety, Monetization etc) Drive
team execution against team-specific OKRs. Guide and help the team
in making complex technical tradeoffs decisions. Hire, coach and
manage full-stack engineers at all levels including Staff eng.
Build and evolve a high performing culture of excellence on the
team. Be accountable for maintaining and scaling the infrastructure
owned by your team. Work closely with other engineering leaders to
evolve and continually improve Thumbtack’s engineering culture in a
high paced growth environment. In order to be successful, you must
bring 2 years of experience in an engineering management role. 5
years of experience building software at scale. Strong
collaboration skills with cross functional partners and ability to
collaborate with other teams outside of the org. Strong technical
skills and is able and willing to guide the teams in making the
right set of tradeoffs Strong leadership, collaboration and
communication skills. Experience shaping technical & product
strategy in collaboration with cross functional counterparts
(design, product, data science). Experience with decision making
using A/B testing, market based test, qualitative research insights
Commitment to building inclusive teams and team culture. Expected
salary ranges For candidates living in San Francisco / Bay Area,
San Jose, New York City, or Seattle metros, the expected salary
range for the role is currently $257,600 - $333,300. For candidates
living in Austin, TX or Washington DC metros or in California,
Massachusetts, New Jersey, or Washington states, the expected
salary range for the role is currently $231,800 - $300,000. For
candidates living in all other US locations, the expected salary
range for this role is currently $219,000 - $283,400. Actual
offered salaries will vary and will be based on various factors,
such as calibrated job level, qualifications, skills, competencies,
and proficiency for the role. Thumbtack embraces diversity. We are
proud to be an equal opportunity workplace and do not discriminate
on the basis of sex, race, color, age, pregnancy, sexual
orientation, gender identity or expression, religion, national
origin, ancestry, citizenship, marital status, military or veteran
status, genetic information, disability status, or any other
characteristic protected by federal, provincial, state, or local
law. We also will consider for employment qualified applicants with
arrest and conviction records, consistent with applicable law.
Keywords: Thumbtack, San Diego , Senior Manager, Engineering, Engineering , San Diego, California