Client Success / Account Manager - Cybersecurity
Company: Proficio Inc
Location: Carlsbad
Posted on: February 23, 2021
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Job Description:
Client Success / Account Manager - Cybersecurity Sales Carlsbad,
California, United States Full time Proficio is an award-winning
managed detection and response (MDR) services provider. We provide
24/7 security monitoring, investigation, alerting and response
services to organizations in healthcare, financial services,
manufacturing, retail and other industries. Proficio has been
highlighted in Gartner's Market Guide for Managed Detection and
Response Services for the last three consecutive years. We have a
track record of innovation. Proficio invented the concept of
SOC-as-a-Service. We were the first MSSP to provide automated
response services and the first in our space to provide a risk
scoring dashboard. Our typical client is a medium to large-sized
organization that lacks the in-house resources to address the
challenges of a rapidly changing threat landscape. The difficulty
of hiring and retaining cybersecurity professionals are widely
understood but our prospective clients also struggle to effectively
harness technology and build hardened processes. While Proficio has
developed a unified service delivery platform designed to meet the
needs of the most demanding clients, what sets us apart is the
quality and passion of our people. We believe the SOC of the Future
will meld the creativity of human intelligence with the power of
advanced technologies like AI. SUMMARY The mission of the Client
Success department is to ensure that our customers achieve their
security goals with our platform and provide guidance on improving
their security program for the long term. The Client Success
Manager understands that while our customers have many
similarities, each is unique and has specific security goals. We
are looking for a Client Success Manager who is able to discern
where a customer is on their security maturity journey and assess
how to integrate Proficio services into their security program. You
will possess a fanatical devotion to customer service, business
quality, and data security. Moderate travel optional (to clients in
geographical area) DESCRIPTION
Keywords: Proficio Inc, San Diego , Client Success / Account Manager - Cybersecurity, Executive , Carlsbad, California
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