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Senior Manager, Customer Solutions (REMOTE)

Company: Cubic Corporation
Location: San Diego
Posted on: April 8, 2021

Job Description:

Hello! To apply to the job you were interested in, please create a Workday account, if you already have an account please sign in. Senior Manager, Customer Solutions (REMOTE) USA Home NC USA Home CA Southern USA Home OR USA Home NV USA Home FL USA Home MD USA Home DE USA Home ID USA Home MT USA Home CO USA Home TX USA Atlanta GA USA Home NE USA Home NY USA Home ND USA Home IL Chicago USA Home ME USA Home TN USA Chicago IL Business Unit:Cubic Transportation SystemsCompany Details:Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.Job Details:Job Summary: The Senior Manager of Customer Solutions is responsible for defining the complete solutions lifecycle including market research, business development, solution definition, solution business case development, customer proposition and innovative solutions to tenders worldwide. This position typically works under limited supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.
--Essential Job Duties and Responsibilities: The Senior Manager of Customer Solutions focuses on the customer perspective - whether the transport operator, agency, city, or the end consumer. Previous experience in an urban and regional planning, transport planning, or agency operational role will bring additional value as the senior manager performs essential job duties and responsibilities, including:

  • Provides leadership in development of customer solutions and proposals including the management of estimating functions and input to parametric models Assists in the development of market intelligence for both local and global opportunities.--
  • Provides expertise to translate requirements into products, services, and architecture designs.
  • Makes presentations to customer boards and executives.
  • Surveys the market for solutions, insight and to identify current and future customer requirements, market trends, sector direction, business opportunities, potential partners/acquisitions, and any competition offerings.
  • Acts as visionary and strategist for Solutions to propose strategy and initiatives that support business growth.
  • Develops business case for solutions from the Customers' point of view.
  • Collaborates with project and service delivery managers and engineering resources to provision estimates, develop the overall business case and solution implementation plan.
  • Identifies, evaluates and recommends potential alliances, acquisitions, partners and suppliers. This will be undertaken in collaboration with Procurement, Contracts & Commercials, Legal, Engineering and also the Strategy and Business Development team.
  • Serves as a subject matter expert in transportation planning, multimodal services, and Smart Cities
  • Consults with relevant internal/external parties regarding CTS service offerings.
  • Builds and maintains repository for deliverables, methodologies, and business development documents.
  • Works with the Global team to develop input to the R&D activities that will have an impact on solution expansion or efficiencies.
  • Assists with solution handover after proposal contract award and during the establishment of the Services organization.
  • Other assignments as appropriateMinimum Job Requirements:
    Bachelor's degree in Transportation Management, Urban and Regional Planning, Smart Cities, Business Management, or related subject matter plus at least 12 years relevant experience acquired within the Transportation or IT industries. Masters Degree highly preferred. Previous experience in transportation operations environment highly preferrerd. Must have experience in business planning and general management, including service/system/program management and the demonstrated ability to take ownership of a particular solution offering, thereby shaping, designing, and planning specific service lines in the solution area. Must have proven ability in building and maintaining strong relationships with customers, partners and suppliers (internal and external). Experience with complex RFPs. Excellent stakeholder management experience (internal and external). Expert knowledge of the public transportation/IT outsourcing sector. Excellent organization and time management skills. Must be an accomplished communicator, both written and oral and have excellent presentation skills. Must have excellent business acumen, analytical, negotiation, and strategy development skills. Financial skills highly desirable. Must be self-motivated, creative and have the ability to work closely in a team environment with other departments and individuals at all levels in the organization. Ability to make substantial decisions in line with agreed strategy without supervision. Must also have the ability to work off hours as needed, in-line with customer requirements. Positive attitude with the ability to embrace change. Travel required, both domestic and internationally and sometimes for extended periods of time.Worker Type:Employee Posted 2 Days Ago Full time REQ_26802 About Us Cubic Corporation is the parent company of two major businesses, Cubic Transportation Systems (CTS) and Cubic Mission and Performance Solutions (CMPS). At Cubic Mission and Performance Solutions (CMPS) we provide networked Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) capabilities for defense, intelligence, security and commercial missions and is a leading provider of live, virtual, constructive and game-based (LVC-G) training solutions for the U.S. and allied forces. Cubic Transportation Systems (CTS) is a leading integrator of payment, information technology and services for intelligent travel solutions. Our mission is "Intelligent travel made real," it means that CTS empowers people on the move, throughout the world, by applying intelligent systems to address the serious problems of demand and congestion. Today we have leading products in fare collection, mobile, traffic control and traffic management. As our world and our customers look to recover and reopen in response to the COVID-19 pandemic, we are committed to advance transportation's role in creating resilient cities that promote excellence, prosperity and equity. While there are meaningful challenges in the short term, our customers' needs to address mobility challenges with innovative technology remain a priority and a necessity. We are forging ahead with our roadmap to deliver revolutionary transport management solutions to cities around the globe. We prioritise product development and this, alongside our existing market-leading portfolio of traffic solutions positions us well to tackle these challenges. Cubic is proud to have a presence in over 60 countries and employ over 6,000 people worldwide. We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law.-- To learn more about Cubic please follow us via our social media channels:

Keywords: Cubic Corporation, San Diego , Senior Manager, Customer Solutions (REMOTE), Executive , San Diego, California

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