Account Manager
Company: Aircall
Location: San Diego
Posted on: April 8, 2021
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Job Description:
This hybrid role of account manager and business
developmentmanager with Reverse Vision, is an important member of
the team. As the product line is evolving into a newarea, this role
will evolve as well. Unlikea business development manager, whose
primary role is to sell to new customers,account managers are
responsible for all aspects of a customer's relationshipto all
products with a company. They therefore work closely with
allcustomer-facing departments in a company to ensure that each
customer receivesthe highest standards of training and development.
It is this relationship that enables add-onsales within the
company. Experience & Responsibilities
4 Key Areas: Customer Relationships Account managers with RV aim to
build relationships with thesenior business and financial
executives who influence purchasing decisions forboth Lenders &
Brokers. On a day-to-day level, the focus is on
maintainingrelationships with decision makers. Customer Advocate
Account managers will collaborate with product teams, forexample,
account managers ensure that the product portfolio reflects
changingcustomer needs. Account managers coordinate the work of
professional servicesto provide customers with the different
services they need throughout their ownershipof the products,
installation, training, user support and maintenance. Account
managers develop plans to maximize businessopportunities with each
customer. On aquarterly basis, meet with customers to review
product performance as it alignswith customer strategy. Internal
Customer Support Team Advocate The support team will be the biggest
resource foropportunities within accounts. Buildrelationships with
support team to foster referrals.
Keywords: Aircall, San Diego , Account Manager, Executive , San Diego, California
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