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VP of Global Revenue Operations

Company: Tealium
Location: San Diego
Posted on: April 8, 2021

Job Description:

815 - Sales Operations and Management - Sales Operations and Management / Tealium is the trusted leader in the customer data industry. We believe unified customer data is an organization's most valuable asset and greatest competitive advantage. We help brands seamlessly unify their siloed customer data and applications in real time, and drive more profitable interactions across all touchpoints. Tealium's Customer Data Hub (CDH) enables--you to connect your data so you can connect with your customers. Founded in 2008, Tealium's patented and award-winning solutions are used by over 1,000 of the world's most innovative brands, including Sony, Providence St. Joseph Health, Cambria Health, T-Mobile, Hulu, Uber, Facebook, Expedia, Hyatt, Barcelo Hotel Group, Sportsbet, Utah Jazz, American Airlines, The Gap, Orange, and many others. Tealium is in search of a VP of Global Revenue Operations to join our growing organization. Reporting to the Chief Revenue Officer (CRO), this exceptional leader will drive multiple functions for Tealium including Sales Operations, Customer Operations, Channel Operations, Sales Enablement, Deal Desk, Systems & Tools, Value Engineering/RFP, and the Revenue Operations Center of Excellence. We are looking for a great leader who can enable people through optimizing processes and technology.--In this role, the VP of Global Revenue Operations will be a vital member of the Tealium extended and Senior leadership team. A successful candidate must be a strong leader, winning others' respect through professional excellence, personal integrity, commitment, and enthusiasm for company goals, objectives, actions, and values. This person must also inspire and motivate others naturally and continuously can create an inclusive team environment that fosters trust and a sense of empowerment through passion, humility, and intellectual curiosity! This is a fully remote position that may sit anywhere within the United States. Your Day to Day:

  • Have a deep understanding of the benefits of a centralized revenue operations (RevOps) team and have experience working directly on aligning operations teams around the best go to market model.
  • Coordinates sales forecasting, planning, and budgeting processes used within the Sales and Customer Success organizations.--
  • Providing leadership and guidance to the Revenue teams both strategically and tactically on how to optimize our go to market strategy.
  • Deep understanding of the concepts of Product Market Fit and Ideal Customer Profile.
  • Proactively monitors and strives to maintain high quality, accuracy, and process consistency in the Revenue organization's planning efforts. As needed, coordinates planning activities with other functions and stakeholders.
  • Supports salesforce quota assignment and ensures optimal allocation of quotas to all sales channels and regions of interest for enterprise and commercial prospect and customer portfolios.
  • Analyze historical and potential future resource allocation & territory assignments to ensure maximization of booked and retained business
  • Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement
  • Partners with the legal team to drive efficient contract administration and records retention, balancing the needs of stakeholders; extracts meta-data to improve renewal rates and the client experience
  • Drives pricing strategy in partnership with the Product organization and is responsible for implementation and management of future pricing technology (CPQ)
  • Proactively diagnoses the sales organization's analytics requirements; design and deliver reporting to meet these requirements while providing cross-functional revenue leadership recommendations
  • Monitors the accuracy and distribution of bookings reports to the executive team and sales organization
  • Recommends revisions to existing strategy and processes either through the better use of existing tools or implementation of new and improved process and/or tools.
  • Monitors the assigned sales organization's compliance with the required standards for maintaining CRM data and drives the team's Salesforce Administration
  • Develop standards of performance and specific actions that drive sales activities at the territory level consistent with pre-defined success criteria for the sales organization, track and report on these activities periodically
  • Assesses the learning needs of the sales force and delivers effective sales enablement learning and coaching solutions
  • Provide input to senior leadership in the development and administration of sales incentive compensation programs. Working with Accounting, and Finance, assists with sales and customer retention incentive compensation on an as-needed basis
  • Review sales goals and make recommendations to the senior management team to achieve objectives
  • Drives systems, processes, and cross-functional engagement to produce reliable bookings forecasts What You Bring to Tealium:
    • 10+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, Sales Management in a business-to-business software sales environment
    • Driven scale in go-to-market teams and has been a key contributor in companies scaling from $100m in revenue and beyond
    • Strategic thinker with strong analytical skills
    • High energy and comfort working in a fast-paced, results-oriented environment.
    • Experience using and administering Salesforce--
    • Knowledge & experience of selling SaaS products
    • Experience in managing net new business sales in both software and services/solutions
    • Experience managing or partnering account management resources that drive incremental revenue in both software and services/solutions
    • Recognized for adding value to the sales process
    • Ability to lead by actions and influence; effective in managing employee engagement toward improved employee performance
    • Excellent coach, mentor, sales leader, and thought leader
    • Committed to building a culture of inclusion and belonging WHY YOU WANT TO WORK HERE: The highly relevant and differentiated positioning of Tealium and our Customer Data Hub (CDH) makes this a unique and rewarding career opportunity. Organizations from start-ups to large global enterprises are utilizing Tealium to unify their customer data in real time and drive improvements in their overall data strategy. Over 1,000 global brands trust Tealium, and in an increasingly noisy market we are proud to maintain best-in-class renewal rates of > 90%. When our customers are happy, we're happy. Our corporate HQ is located in sunny San Diego, just minutes from the beach and surrounded by beautiful hiking trails and the renowned Torrey Pines golf course.--Our location is just one of the many perks we enjoy; At Tealium we dress casually (but professional), enjoy a flexible paid time off policy, rich benefit plans, company holidays, 401(K) match, and employee Stock Options - just to name a few. Not to mention we get to surround ourselves with some of the brightest minds in San Diego. If you are interested in being a part of Team Teal, we'd love to hear from you! TEAL celebrates diversity and is an equal opportunity employer. It is our continuing policy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. TEAL does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.

Keywords: Tealium, San Diego , VP of Global Revenue Operations, Executive , San Diego, California

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