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Client Manager

Company: VSSL Agency
Location: San Diego
Posted on: April 10, 2021

Job Description:

A GREAT CAPTAIN INSPIRES THE CREW. A GREAT CREW INSPIRES RIGHT BACK. Welcome aboard VSSL. We're a fast, agile digital agency of brand builders, campaign makers, website creators and more. Our crew brings vision, strategy, spirit, and loyalty to the challenge of helping clients stand out in today's aggressive, crowded and fast-changing digital world. And that's exactly what we're looking for in the Client Manager role. What the Client Manager Does Leading client accounts at VSSL is about building strong, productive relationships with every constituent the account needs to prosper. That means clients, of course, but also creative, production, programming, finance, media - anyone and everyone you need to develop great ideas and deliver successful projects. What's a successful project? One that's on time, on budget, on point, and that achieves the results we promise our clients. It generates more projects! Your passion for marketing, clear communication, thinking ahead and mastering every detail are elements of the victories we will celebrate together. What You Will Need --- Bachelor's degree in Marketing, Communications or related field (or equivalent)--- 5 years of client service experience as a Client Manager or equivalent customer success department at an ad or marketing agency, including experience with: brand development, developing marketing strategies, managing website builds and management, paid media and demand generation campaigns, project budgets/timelines, contract negotiations, and risk assessment - and the full range of project management skills--- Understanding of Marketing Operations is a plus--- Excellent writing and presentation skills--- Constantly looking for new and better solutions for clients and crew--- Highly proactive, self-motivated contributor--- The ability to lead a project using collaboration, clear communication and inspiration--- You know how to build strong, durable client relationships based on delivering results, exceeding the expected and anticipating problems--- You love a fast-paced environment with a fun crew to work with--- Proficiently manage multiple projects and tight deadlines with ease--- Experience with the full project life-cycle of marketing campaigns--- B2B software and basic website knowledge is a plus Our Values We Are One Crew The strongest crew is one that works (and celebrates) together. That's because none of us is as smart as all of us. Through everything, we always have each others' backs. Communication is our Compass Clear communication is our guide. We're open with our thoughts and open-minded towards others. We're always respectful-but we don't sugarcoat s**t. Quality is our Course Our people and our work are our greatest assets. That's why we don't compromise when it comes to our crew, our clients, and our work. We deliver the best-every damn time. All Hands on Deck We know how to solve problems together by staying focused on creative solutions. We aren't fazed by challenges or risk-taking. In fact, that's where we thrive. Up Spirits! We're a tight-knit group-we celebrate our wins and have fun along the way. Each crew member contributes to our collective success. "Up Spirits!" is our rally cry when the grog starts flowing. Caring for our Crew VSSL was named one of San Diego's Best and Brightest Companies to Work For, 2018 and 2019. Once you're aboard, treasures await! --- Medical, Dental, and Vision--- 401(k)--- PTO--- 9 Paid Holidays--- Remote set up and resources provided during COVID*--- Work-from-Home Wednesdays*--- Free Lunch Fridays*--- A galley of endless snacks, both healthy and not so much*--- Fun company events--- Weekly happy hours on our deck, overlooking the Marina!* *NOTE: Due to the COVID pandemic, all team members are working remotely full time. PLEASE NOTE: We take hiring very seriously. Although we are unable to follow up with every applicant, we do our best to run a thorough process for candidates to identify potential fits. VSSL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Keywords: VSSL Agency, San Diego , Client Manager, Executive , San Diego, California

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