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Facility Operations Manager

Company: Sherwin-Williams
Location: San Diego
Posted on: April 10, 2021

Job Description:

Here, we believe there's not one path to success, we believe in careers that grow with you.
Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-
Williams. We provide you with the opportunity to explore your curiosity and drive us forward.
We'll give you the space to share your strengths and we want you to show us what you can do.
You can innovate, grow and discover in a place where you can thrive and Let Your Colors
Sherwin-Williams values the unique talents and abilities from all backgrounds and
characteristics. All qualified individuals are encouraged to apply, including individuals with
disabilities and Protected Veterans. USA.18.C.BW The purpose of this position is to contribute to the Region(s) performance and sales growth by providing day-to -day operational support and assistance to the Facility Manager in running a facility. Through direct supervision of facility staff the Operations Manager helps ensure that service level performance, production, quality standards and financial goals are being met or exceeded.

  • Developing and implementing facility market plan based on market conditions, facility mission and financial/budget objective
  • Conduct periodic market research studies to assist in developing marketing plans and strategies for the facility
  • Ensure wholesale customers are serviced appropriately to meet their expectations
  • Partner and support sales rep selling activities
  • Handle customer complaints
  • Ensure all transactions are handled properly through the computer operating system
  • Ensure all customer orders are accurately prepared and records maintained
  • Ensure orders are delivered to customers in a timely manner
  • Manage the merchandising of the Facility according to district or company guidelines, including monthly promotional package, sales floor displays, etc; maintain facility inventory levels to maximize sales and inventory turns
  • Maintain facility inventory levels to maximize sales and inventory turns
  • Conduct physical inventory
  • Ensure that the facility is properly equipped and maintained to support the marketing plan,
  • Ensure safety, loss prevention and security practices are followed according to policy and correct or report non-compliance
  • Ensure policies and procedures for handling hazardous material, as outlined in the Work Safe Manual, are implemented appropriately and reported promptly as required
  • Perform/direct accounts payable process and preparation of necessary documents and checks
  • Respond to customer questions and complaints concerning their accounts
  • Perform/direct the accounts receivable function including daily bank deposits within established standards for bad debt, past due, DSO and over-limits
  • Perform/direct credit investigations and analysis on new and existing accounts, including contacting outside sources for information;
  • Implement and maintain a systematic follow-up program of phone calls and visits for delinquent accounts, work with manager and sales reps to sell customers that present special credit problems and manage the accounts to ensure compliance with the program
  • Determining staffing needs by recruiting store employees accordingly with proper approval, and establish work schedules as appropriate
  • Ensure that store staff performs at a level appropriate to meet store objectives by clearly communicating assignments and expectations
  • Manage the facility within the guidelines of ISO 9002 requirements which includes by reviewing quality systems; conducting quality audits and maintaining and reviewing quality control records and reports. BASIC QUALIFICATIONS:
    • High school education or equivalent is required.
    • Ability to work all scheduled hours as needed is required.
    • Must have a valid driver's license; appropriate insurance as defined by Corporate Policy must be obtained by employee if usage of the employee's personal vehicle is required.
    • Must be able to operate a hand truck/and or material handling equipment in Facilities that have such equipment.
    • Must be legally authorized to work in country of employment without sponsorship for employment visa status.
    • Must be able to retrieve material from shelves and lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion.
    • Employee must be able to operate a computer and communicate via the telephone.
    • Employee is required to tint paint and therefore, must be able to distinguish one or more chromatic colors.
    • Employee must be able to tolerate non-toxic paint odors and be able to wear a respirator as required. PREFERRED QUALIFICATIONS:
      • Bachelor's degree in business-related field preferred. Some sales experience in coatings or related field is preferred Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer
        committed to an inclusive and diverse workplace. All qualified candidates will receive
        consideration for employment and will not be discriminated against based on race, color,
        religion, sex, sexual orientation, gender identity, national origin, protected veteran status,
        disability, age, pregnancy, genetic information, creed, marital status or any other consideration
        prohibited by law or by contract.
        As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment
        services delivery systems to provide priority referral of Protected Veterans

Keywords: Sherwin-Williams, San Diego , Facility Operations Manager, Executive , San Diego, California

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