Store Manager
Company: Guitar Center
Location: San Diego
Posted on: April 10, 2021
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Job Description:
POSITION OVERVIEW: Guitar Center embodies the world of
creativity and music by encouraging staff to find their own
individual sound. Our mission is to develop and nurture lifelong
musicians and make a difference in the world by enabling musicians
and non-musicians alike to experience the joy that comes from
creating music. We believe in creating inclusive environments that
put our customers first all the while fulfilling our mission. As a
Store Manager, you will be responsible for managing all aspects of
the retail business, providing leadership and vision to your team
to ensure that desired results are achieved. Our Store Managers
oversee and direct the delivery of products, services or functions
at group, regional or divisional levels of organizations all while
creating and nurturing our culture of integrity, inclusion, musical
passion, and respect. A few special characteristics that make our
Store Managers successful: Master of your Business: Understands how
the business works including key business drivers, important
company strategies, competition, and financial data impacting the
department/organization. Able to evaluate and solve problems
effectively. Customer Focus: Understands customer service
principles, and able to provide an excellent customer experience.
Able to connect with customers in a meaningful way. Is
approachable, genuine, knowledgeable, encouraging, passionate, and
committed to helping customers. Organizational Skills: Able to
utilize time, energy, and resources to manage priorities, stay on
track, and achieve goals. Able to multitask and pay strong
attention to detail in a fast-paced & high-urgency environment.
Able to complete tasks thoroughly in a timely manner. Able to
protect assets and people by learning and implementing protocols
and complying with guidelines. Performance Management: Able to
lead, manage, and mentor others. Able to lead by example and
develop the skills and capabilities of direct reports to ensure
goals are met. Provides effective positive and constructive
feedback. As our Store Manager, you will get to: Achieve revenue
and EBITDA targets while managing P&L Recruit, interview and
hire managers and associates Train, mentor, and develop staff to
reach potential in a growing company Hiring responsibilities
included but not limited to; utilizing internal recruitment system,
attending hiring events, and creating pipeline for all associate
level roles. Ensure the proper staffing and coverage is in place
through correct scheduling to forecasted sales Building strategies
to maintain positive Customer Satisfaction scores Maintain company
and store merchandising standards, overseeing efforts to
consistently present an organized, clean, and fun in-store
experience Maintain and foster an inclusive environment Additional
duties as assigned
Keywords: Guitar Center, San Diego , Store Manager, Executive , San Diego, California
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