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Waterfront Repairs and Service Manager

Company: CIRCOR International, Inc
Location: San Diego
Posted on: January 16, 2022

Job Description:

ORGANIZATIONAL STRUCTURE BUSINESS: - Aerospace & Defense LOCATION: Warren, MA,; San Diego, CA or Mayport, FL DIRECT REPORTING: -Aftermarket Manager FUNCTIONAL REPORTING: Defense Sales POSITION DETAILS Position Activities Develops and manages sales activities with prospective and existing direct customer accounts within the defense market. Responsible for sale of pumps, valves, actuators, controls and systems ensuring customers are informed of new and existing products, features and benefits, prices available support systems and services. Develops long-term relationships with key customer accounts. Acts as "voice of the customer" to the organization. Meets established sales quotas by driving business levels into the direct channel. Handles large major accounts whose requirements may be complex, technical, and have long-term completion Principal Activities

  • Calls on management representatives such as engineers, architects, or other professional and technical personnel at shipyards, OEM's, and other establishments, to influence prospective clients of desirability and practicability of products or services offered.
  • Manages waterfront customers located primarily in San Diego, CA, Norfolk, VA and Mayport, FL
  • Focus on Parts, Repair and Service
  • Manage and schedule field technicians
  • Quotes products, prices and terms & conditions based on the defense industry requirements
  • Coordinates with techs and customers to obtain documents necessary to process invoices
  • Coordinates and helps manage factory repairs supporting waterfront customers to meet schedules
  • Works closely with Engineering on upgrades and back fits
  • Provides technical services to clients relating to use, operation, and maintenance of equipment.
  • Investigates and resolves customer problems with deliveries.
  • Reviews specifications, drawings, plans, and other customer documents to develop and prepare proposals and quotations.
  • Proposes changes and/or upgrades in equipment, processes, or use of materials or services which would result in cost savings or improvement in customer operations.
  • Develops sales or service proposals and/or contracts for products or services.
  • Performs project management functions for major contracts including contract review and dissemination of flow down requirements, tracking of progress and document submittals
  • Works in a "customer-centric team" concept to build customers solutions
  • Works with Product Support and Customer care teams to keep account activities up to date. - CANDIDATE REQUIREMENTS -Knowledge Skills & Abilities
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -
    • Due to the nature of our defense products, must be a US Citizen and be capable of obtaining a secret government clearance.
    • This position can be based in -Warren, MA, San Diego, CA or Mayport, FL Education & Experience
      • Typically requires a minimum level of knowledge that is acquired through a four-year college degree in Engineering or Business and three years related experience OR equivalent combination of education and experience. CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities

Keywords: CIRCOR International, Inc, San Diego , Waterfront Repairs and Service Manager, Executive , San Diego, California

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