Principal Product Manager - TurboTax AI
Company: Intuit, Inc
Location: San Diego
Posted on: May 16, 2022
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Job Description:
OverviewEvery year, TurboTax helps over 50M Americans with their
taxes or finances. We are the market leader in do-it-yourself
taxes, and we have a broader aspiration to help people be more
prosperous and financially free. Leveraging our expert network and
family of financial products, we want to solve big customer
problems with innovative and data-driven solutions. We are looking
for a Principal Product Manager to help lead our AI efforts to
improve conversion and retention for TurboTax. In this
high-visibility role, you will be an expert in our customers' tax
and financial needs during tax season and beyond. You will be
partnering closely with our team of data scientists and product
managers to drive improvement of our AI-prediction capabilities.
Through the use of AI, you will solve critical customer problems by
delivering best-in-class help experiences and offers to improve
customer sentiment, conversion and retention rates. What you'll
bring: 5+ years of experience building AI-powered consumer
experiences . Experience leading a team of data scientists to build
predictive models. Strong interest in working on financial and tax
products. Deep technical understanding, and ability to earn trust
with engineers. Strong ability to analyze and interpret data,
experience writing queries is a plus. Energized by working across
multiple functions. Ability to organize and influence decisions
across multiple teams . How you will lead: Defining and prioritize
modeling use cases - when/where models should be used + defining
business requirements for predictive models. Working with product
PMs to incorporate AI to support product experiences. Work with
data science team to enhance explainability of predictive models.
Oversee collection of predictive models. Determine if we should
build new vs. leverage existing models to support new use cases.
Determine how models should interact with each other. Own model
performance and outcomes, along with product performance and
outcomes that are powered by AI models. Work with data science team
to test/determine optimal model configuration (determining optimal
thresholds for triggering experiences, when to call models,
etc.).
Keywords: Intuit, Inc, San Diego , Principal Product Manager - TurboTax AI, Executive , San Diego, California
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