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Territory Business Manager I

Company: North Coast Medical Supply LLC
Location: San Diego
Posted on: May 16, 2022

Job Description:


This position is responsible for supporting the success and accelerated growth objectives of the assigned territory and business unit. The TBM I will work within the scope of responsibilities as dictated below with guidance and support from Sales Management, Chief Operations Officer, President and any other necessary parties whom can support the objectives.


Following any/all policies and guidelines develops ways to reach new and existing referral sources doing all they can to independently grow the volume of referrals, but most importantly shipments in their assigned area of operations.
Understands CGM products thoroughly along with Insurance Access and coverage requirements
Performs Prescriber and/or Partner Outreach to Introduce ADS, Reconnect, Educate, Support and Check-in to ensure prescriber/partner needs are getting met, while encouraging providers/partner to utilize ADS for all serviceable CGM eligible patients.
Works to identify CGM Sales reps in their assigned area and ensures to connect with them regularly, logging contact information and results of contacts.
Organizes and manages referral sources/agent utilizing CRM tool; adding new referral sources, updating existing accounts, and deleting duplicate accounts
Identifies Insurance Plans that present opportunities and attempts to work through contracting process or passes information on to Managed Care contracting.
Provides Patient follow-up as needed to ensure patient/provider/referral needs are met.
Prepares packages for Prescriber / partner referral sources
Monitors and troubleshoots pending files; provide updates and/or seek assistance from Prescriber / Partner source
Exceeds service expectations when representing ADS during all calls, conferences, tradeshows, and related health care events/activity.
Maintains and manages current records and administrative tasks, including sales reporting
Maintains accurate and detailed records in company database
Attends all department, team, and weekly company meetings as required
Provides feedback as to how to improve processes and policies and grow
Perform any additional responsibilities or special projects as required
Duties and responsibilities may be subject to change based upon the needs of the department

At least one year of related experience and/or training, or equivalent combination of education and experience
Basic level computer literacy
Sufficiently organized to manage projects and prioritize effectively in order to meet deadlines
Ability to effectively present information and respond to questions from partners, prescribers and customers and general public
Effective and professional communications, including phone and inter personal skills
Customer service orientation; commitment to providing exceptional external and internal service
College level business math, analytical and reporting skills


High comfort level working with culturally diverse team members and clients
Clear diction and knowledge of the English language, both written and verbal
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Demonstrated self-motivation, reliability, and engagement
Adapts quickly to frequent process changes and improvements
Strives to exceed goal expectations


Keywords: North Coast Medical Supply LLC, San Diego , Territory Business Manager I, Executive , San Diego, California

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