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Instructional Design Project Manager

Company: Blue Sky eLearn
Location: San Diego
Posted on: May 16, 2022

Job Description:

Blue Sky eLearn is seeking a qualified Instructional Design-Learning Project Manager. In this role, you will join the Learning Strategy and Development Team and you will report to the Director of Operations of this team.

The Learning Strategy and Development team combines aspects of design, project management and development, with specialization in Instructor Led and digital learning approaches.

The Instructional Design-Learning Project Manager works with Blue Sky Clients to design learning solutions, leveraging the overall learning blueprint and/or fast tracks solution directly to production; develops detailed project plans; drives content development and builds the learning solutions; defines and executes the evaluation and data collection strategy; and develops strategies to help our clients collect required compliance documentation. Highly integrated with the LS&D sales team. Learning Strategists, all Learning Studio functions and implementation teams.

This is a fully remote, full-time salaried position averaging 40 hours per week.

Position Summary

The Instructional Design-Learning Project Manager is responsible for managing all aspects of an assigned client(s) program of work, including:

Driving business results: Includes accountability for the success of the client's initiative(s): managing client satisfaction including expectation setting; ensuring successful, timely and high quality deliverables; becoming a trusted adviser and primary day-to-day contact; ensuring compliance to the project plan on deliverable milestones, resource utilization, risk management and profit margin.

Managing employee and contracted Blue Sky eLearn program team: Includes onboarding Blue Sky eLearn resources to the client project, monitoring performance, coaching the project team, troubleshooting problems that may arise, and communicating progress in relation to client expectations.

Responsibilities

The Instructional Design-Learning Project Manager:

Implements learning strategies: Spearheads the implementation of the strategies needed to drive the initiative forward and to deliver business results, as developed by the LS&D employee and contracted team.

Manages client relationships: Monitors, communicates, and achieves the client's desired service levels; manages scope; monitors client satisfaction with placed resources and works with clients to overcome any challenges; ensures that we manage and meet client expectations.

Manages resources: Coordinates and manages client specific onboarding; coaches and manages performance; monitors the resource's satisfaction with the engagement and works to ensure that resources feel valued, supported, and connected to Blue Sky eLearn.

Plans for and manages the work: Creates project plans, schedules, distributes and manages the work, monitors risk and creates mitigation strategies, is always looking for continuous improvement opportunities. Ensures compliance to utilization and profit margin targets.

Drives Growth: Works to strengthen client relationships, to ensure client satisfaction, and partners with business development to identify new business opportunities.

Ensures Quality: Works with client team to understand and define quality standards and ensure the Blue Sky eLearn team meets and/or exceeds those standards. In partnership with the Center of Excellence, drives the Blue Sky eLearn quality process.

Manages budgets: Monitors and reports the engagement budget and discusses with the client monthly, tracks contracts/SOWs and contractor work orders as needed.

Enforces process adherence: Ensures that all team members apply Blue Sky eLearn's proven processes to drive quality, efficiency, and customer satisfaction. Provides feedback to Blue Sky Leadership on opportunities for process improvement.

Requirements

Education & Experience

The Instructional Design-Learning Project Manager has:

  • A Bachelor's degree in a Business, Education or Learning and Development major (Master's degree or above preferred)
  • Minimum of 5 years of Learning Development Experience
  • Significant experience in the learning and development industry, preferably providing project management services within the training & development field
  • Experience in association world preferred

    General Knowledge And Skills

    The Instructional Design-Learning Project Manager is a client-centric individual, capable of becoming a trusted adviser to Blue Sky eLearn's clients. In addition, this individual possesses high-level skills in:

    Client Centric: Ability to create relationships at the client executive level by identifying business issues with learning solutions. Secure buy in and support from the client organization; able to push back appropriately. Ability to deal with ambiguity and design solutions to meet specific client needs.

    Communication: Communicate in an open yet professional manner; proactively articulate your ideas to clients and colleagues; challenge conventional thinking, even your own; give and receive feedback well; keep an open mind; communicate effectively up to the senior leadership team, across departments, and within your department. Create and deliver succinct, clear, yet powerful presentations.

    Leadership: Inspire your team of consultants to outstanding achievement by setting a clear and compelling client vision, providing them with what they need to succeed and recognizing and rewarding their successes.

    Strategy: Think through the critical factors that will move the initiative forward from the start of the engagement, through the implementation. Adjust approach as new information or challenges surface.

    Execution: Ensure that Blue Sky eLearn's services and solutions are delivered to clients on quality, on time, and on budget in a way that delights clients and helps us grow the client relationship over time. Monitor and manage risk and create mitigation strategies.

    Profitability: Help to drive your team's contribution margin by controlling expenditures, scheduling resources effectively, streamlining processes, eliminating waste, minimizing re-work and cost overruns, and promoting efficiency always.

    Budgeting: Monitor engagement budgets and burn rates, contracts and work orders, prepare forecasts and what if scenarios.

    Growth: Help grow demand for Blue Sky eLearn's services and solutions by becoming a trusted adviser to the client and helping them achieve business impact

    Learning: Discuss adult learning theory and instructional design. Explain and recommend multimedia and web-based training solutions.

    Project Management: Use of Asana and the Microsoft Office suite for scheduling, productivity and communication tools including spreadsheets and conferencing technologies.

    Benefits
    • Fully remote, flexible work environment
    • 100% employer paid medical and dental for employee only coverage with the option to upgrade to premium plans as well as obtain dependent coverage
    • 100% employer paid short-term disability and basic life insurance
    • Competitive paid time off package including dedicated vacation, sick, volunteer and bereavement leave
    • 11 paid company holidays, 12 in 2022!
    • Up to 16 weeks of paid family leave to welcome a child to your family
    • A 401(k) program with employer match to help support your long-term financial plans
    • Annual professional development reimbursement

      About Blue Sky ELearn

      Founded in San Diego, CA, Blue Sky eLearn provides a full range of learning technologies that include a proprietary learning management system and a complete set of virtual event services. We help organizations capture educational content from either live or virtual settings, then manage and deliver that content to a global audience through our learning platform.

      We facilitate thousands of live web events each year for our clients. We currently house over 100,000 learning modules and have electronically issued over two million certificates to online learners.

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Keywords: Blue Sky eLearn, San Diego , Instructional Design Project Manager, Executive , San Diego, California

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