Instructional Design Project Manager
Company: Blue Sky eLearn
Location: San Diego
Posted on: May 16, 2022
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Job Description:
Blue Sky eLearn is seeking a qualified Instructional
Design-Learning Project Manager. In this role, you will join the
Learning Strategy and Development Team and you will report to the
Director of Operations of this team.
The Learning Strategy and Development team combines aspects of
design, project management and development, with specialization in
Instructor Led and digital learning approaches.
The Instructional Design-Learning Project Manager works with Blue
Sky Clients to design learning solutions, leveraging the overall
learning blueprint and/or fast tracks solution directly to
production; develops detailed project plans; drives content
development and builds the learning solutions; defines and executes
the evaluation and data collection strategy; and develops
strategies to help our clients collect required compliance
documentation. Highly integrated with the LS&D sales team.
Learning Strategists, all Learning Studio functions and
implementation teams.
This is a fully remote, full-time salaried position averaging 40
hours per week.
Position Summary
The Instructional Design-Learning Project Manager is responsible
for managing all aspects of an assigned client(s) program of work,
including:
Driving business results: Includes accountability for the success
of the client's initiative(s): managing client satisfaction
including expectation setting; ensuring successful, timely and high
quality deliverables; becoming a trusted adviser and primary
day-to-day contact; ensuring compliance to the project plan on
deliverable milestones, resource utilization, risk management and
profit margin.
Managing employee and contracted Blue Sky eLearn program team:
Includes onboarding Blue Sky eLearn resources to the client
project, monitoring performance, coaching the project team,
troubleshooting problems that may arise, and communicating progress
in relation to client expectations.
Responsibilities
The Instructional Design-Learning Project Manager:
Implements learning strategies: Spearheads the implementation of
the strategies needed to drive the initiative forward and to
deliver business results, as developed by the LS&D employee and
contracted team.
Manages client relationships: Monitors, communicates, and achieves
the client's desired service levels; manages scope; monitors client
satisfaction with placed resources and works with clients to
overcome any challenges; ensures that we manage and meet client
expectations.
Manages resources: Coordinates and manages client specific
onboarding; coaches and manages performance; monitors the
resource's satisfaction with the engagement and works to ensure
that resources feel valued, supported, and connected to Blue Sky
eLearn.
Plans for and manages the work: Creates project plans, schedules,
distributes and manages the work, monitors risk and creates
mitigation strategies, is always looking for continuous improvement
opportunities. Ensures compliance to utilization and profit margin
targets.
Drives Growth: Works to strengthen client relationships, to ensure
client satisfaction, and partners with business development to
identify new business opportunities.
Ensures Quality: Works with client team to understand and define
quality standards and ensure the Blue Sky eLearn team meets and/or
exceeds those standards. In partnership with the Center of
Excellence, drives the Blue Sky eLearn quality process.
Manages budgets: Monitors and reports the engagement budget and
discusses with the client monthly, tracks contracts/SOWs and
contractor work orders as needed.
Enforces process adherence: Ensures that all team members apply
Blue Sky eLearn's proven processes to drive quality, efficiency,
and customer satisfaction. Provides feedback to Blue Sky Leadership
on opportunities for process improvement.
Requirements
Education & Experience
The Instructional Design-Learning Project Manager has:
General Knowledge And Skills
The Instructional Design-Learning Project Manager is a
client-centric individual, capable of becoming a trusted adviser to
Blue Sky eLearn's clients. In addition, this individual possesses
high-level skills in:
Client Centric: Ability to create relationships at the client
executive level by identifying business issues with learning
solutions. Secure buy in and support from the client organization;
able to push back appropriately. Ability to deal with ambiguity and
design solutions to meet specific client needs.
Communication: Communicate in an open yet professional manner;
proactively articulate your ideas to clients and colleagues;
challenge conventional thinking, even your own; give and receive
feedback well; keep an open mind; communicate effectively up to the
senior leadership team, across departments, and within your
department. Create and deliver succinct, clear, yet powerful
presentations.
Leadership: Inspire your team of consultants to outstanding
achievement by setting a clear and compelling client vision,
providing them with what they need to succeed and recognizing and
rewarding their successes.
Strategy: Think through the critical factors that will move the
initiative forward from the start of the engagement, through the
implementation. Adjust approach as new information or challenges
surface.
Execution: Ensure that Blue Sky eLearn's services and solutions are
delivered to clients on quality, on time, and on budget in a way
that delights clients and helps us grow the client relationship
over time. Monitor and manage risk and create mitigation
strategies.
Profitability: Help to drive your team's contribution margin by
controlling expenditures, scheduling resources effectively,
streamlining processes, eliminating waste, minimizing re-work and
cost overruns, and promoting efficiency always.
Budgeting: Monitor engagement budgets and burn rates, contracts and
work orders, prepare forecasts and what if scenarios.
Growth: Help grow demand for Blue Sky eLearn's services and
solutions by becoming a trusted adviser to the client and helping
them achieve business impact
Learning: Discuss adult learning theory and instructional design.
Explain and recommend multimedia and web-based training
solutions.
Project Management: Use of Asana and the Microsoft Office suite for
scheduling, productivity and communication tools including
spreadsheets and conferencing technologies.
Benefits
About Blue Sky ELearn
Founded in San Diego, CA, Blue Sky eLearn provides a full range of
learning technologies that include a proprietary learning
management system and a complete set of virtual event services. We
help organizations capture educational content from either live or
virtual settings, then manage and deliver that content to a global
audience through our learning platform.
We facilitate thousands of live web events each year for our
clients. We currently house over 100,000 learning modules and have
electronically issued over two million certificates to online
learners.
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Keywords: Blue Sky eLearn, San Diego , Instructional Design Project Manager, Executive , San Diego, California
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