Catering Sales and Conference Services Manager 1515 Doubletree Hotel Circle San Diego CA,

Company: Doubletree Hotel San Diego Hotel Circle
Location: San Diego
Posted on: June 24, 2022

Job Description:

RESPONSIBILITIES:

Respond in a timely and professional manner to all external clients and internal partners, and deliver clear and concise communication that is representative of Concord Hospitality via all avenues of communication.

Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.

Maintain existing assigned accounts/segments, and work diligently to develop new business for the hotel.

Effectively and efficiently monitor and manage all aspects of the pre-event, event and post-event details: track, detail and communicate the particulars of each assigned event and group including (but not limited to) room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, Banquet Event Orders, billing details and other integral aspects of groups and events.

Due to the nature of groups and events, the position must be willing and able to work evenings, weekends and/or holidays as business needs dictate. The work schedule may fluctuate between a Monday-Friday schedule and Tuesday-Saturday schedule to oversee the execution of events. Because it is an hourly role, compensatory time and/or overtime will be arranged in advance with the approval of the hotel's Director of Sales.

Most tasks performed by this role are conducted independently and with minimal direct supervision, or in a team environment with the employee acting as a team leader. The ideal candidate will endeavor to work in a unified and collaborative way, one that fosters teamwork, and adopt an entrepreneurial spirit that enables one to make the best possible decisions for the hotel while achieving the team's overall goals.

Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success.

Prepare for and participate in all necessary internal meetings, conference calls, reporting, planning, and other communications required for this position. Also prepare for and participate in client site visits, tasting panels, pre- and post-con planning meetings, networking, and other customer-centric meetings.

Consistently achieve individual revenue goals, performance metrics and sales activity goals including (but not limited to) proactive and reactive sales calls, site inspections and other client appointments required for this position as outlined by Concord, the hotel's brand, the Regional Vice President of Sales & Marketing and the hotel's Director of Sales.

Learn and use digital sales systems and conceptual sales processes (i.e. Delphi.fdc, OnQ PM, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.

PREFERENCES:

Experience: Minimum 2 years in hotel Catering/Convention Services/Banquet/Group Sales OR an equivalent combination of education and experience

Prior Hilton experience with knowledge of Hilton systems (i.e. The Lobby, OnQ PM, etc.)

Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)

Licenses/Certifications: Must possess a valid driver's license and reliable transportation to drive to client appointments and networking events.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only - this is a full-time position!)

At Concord Hospitality, our Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Keywords: Doubletree Hotel San Diego Hotel Circle, San Diego , Catering Sales and Conference Services Manager 1515 Doubletree Hotel Circle San Diego CA,, Executive , San Diego, California