Cloud Operations & Infrastructure Manager (FULLY REMOTE)

Company: Precision For Medicine
Location: San Diego
Posted on: June 25, 2022

Job Description:

This role is fully remote. We are unable to support candidates requiring sponsorship at this time. Position Summary -Hands-on Azure/0365 and on-prem infrastructure Manager. Responsible for management and operations, systems/services, and networks in support of Azure/0365 and Infrastructure services in a hybrid environment. Responsible for management and operation support of 0365 services, such as Exchange, Teams, SharePoint, and On-Drive. Support will primarily be from a remote standpoint; however, occasional travel will be required.This individual participates in technical research and development to enable continuing technology innovation. This position ensures that system-hardware, operating systems, software systems, and related procedures adhere to corporate standards and are operational as required by service level agreements. Additional duties include defining, coordinating, implementing, and documenting technical standards to be used throughout the global organization.This individual will assist operational project teams in defining technical strategies in the initiation and planning phases of our standard project management methodology. These activities include the definition of needs, benefits, research & development within the project life cycle; technical analysis and design; and support of operations executing, testing and moving solutions into production. Participation on projects is focused on transitioning projects from development to production by performing operations activities within the project life cycle. The Day to Day responsibilities for this role include :

• Providing hands on experience and management of a team in day-to-day support and management of Azure cloud services and Iaas/Paas environments: Compute Virtual networks, Peer Vnets, DNS, Load balancing, Backup and replication, Storage, firewall and site to site connectivity.
• Responsible for managing a team of engineers in the day-to-day operations, growth and compliance of Azure cloud Services and environments
• Responsible for providing hands on experience and management a team in day-today support and management of planning, deploying and managing of Microsoft 0365 subscriptions and tenant health and services.
• Responsible for providing hands on experience and management a team in day-today support and management of MS365 apps, Exchange, Sharepoint Online, Onedrive for business and Teams infrastructure.
• Working with other service groups in the support of MS365 device management and compliance, with the implement modern device services.
• Management of access and authentication, planning and securing access and configuring application access. Configuration of SSO, publication of enterprise applications.
• Support and management of identified on-prem technologies and infrastructure services to support hybrid operations.
• Work with developers and operations to define CloudOps processes, introduce new ideas and technologies so that we can stay on the cutting edge.
• Responsible for patch management within the supported environments.
• Responsible for capacity planning and continual assessments for process improvement to ensure that processes are well-documented, sustainable, and scalable.
• Creation of process and operational procedures to support compliance and policies.
• Monitors ongoing practices to ensure consistency with policies, compliance regulations and control requirements.
• Manages systems performance, the monitoring of equipment and the management of vendor relationships.
• Repair and recover from hardware, software, and process failures. Coordinate and communicate with impacted constituencies.
• Maintaining and improving the functionality of automation tools for infrastructure provisioning, configuration, patching and deployment.
• Develop and support automated, scalable solutions to deploy and manage our global infrastructure.
• Provide guidance and expertise on system options, risk and impact management and costs vs. benefits analysis.
• Work closely with security operations to maintain proper security posture. Focus on security requirements when designing a solution.
• Manage IAM and account management processes support cloud solutions.
• Manage a team of staff including engineers and support specialists
• Selects, develops, and evaluates personnel to ensure the efficient operation of their function.
• Identify improvements to reduce technical debt.
• Manage IT department budgets.
• Ensuring software licensing compliance is followed.Education
  • Bachelor (4-year) degree, with a technical major, such as engineering or computer science or an equivalent combination of education & experience.
  • Microsoft Azure Administrator Certified or related work experience
  • Microsoft 0365 Certified: Enterprise Administrator or related work experienceWork Experience
    • • 5+ years of hands-on experience with Microsoft 365 suite and its products
      • 5+ years of hands-on managing and supporting Azure services.
      • 2+ year of hands-on experience with Intune MAM/MDM services
      • 4+ years in a management position, supporting engineers and architects. Our Ideal Candidate Should Have The Following Skillset
        • Strong hands-on experience implementing, monitoring, and maintaining Microsoft Azure solutions, including major services related to compute, storage, network, security and governance.
        • Experience deploying and configuring virtual networks, orchestrating routing paths, Firewalls, especially in a hybrid cloud, managing public and private IP addresses for vm's and other Azure resources.
        • Experience in managing Azure security. Encrypting data in transit, at rest, and in use. Protecting Azure Active Directory accounts and reducing the attack surface of Azure resources
        • Experience in storage management. Backing up data and making it efficient to restore when needed. Configuring long-term archival storage solutions to maintain corporate compliance and securing data against unauthorized access
        • Strong knowledge administration of industry leading hypervisor platforms. (Microsoft Hyper-V, VMware, )
        • Strong hands-on experience planning, migrating, deploying, and managing Microsoft 365 subscriptions and tenant health.
        • Management of access and authentication, planning and securing access and configuring application access. Configuration of Seamless SSO, publication of enterprise applications.
        • Solid understanding of planning, migrating, deploying MS365 apps, Exchange, Sharepoint Online, Onedrive for business and Teams infrastructure.
        • Experience with managing and deploying Intune MDM/MAM services and deployment.
        • Experience managing Microsoft 365/Azure compliance requirements, information governance and information protection.
        • Experience in Windows patch management.
        • Administration of User Identity and Roles, Azure Active Directory, identity synchronization.
        • Operating Systems: Microsoft Windows Server 200x, Microsoft Windows 10, Mac 10.x, Android, iOS, Windows Mobile
        • Experience managing replication, HA and failover technologies (ARS, SRM, Zertos, DFSR).
        • Experience managing SAN and NAS storage solution technologies. (Synology, QNAP, DELL).
        • Experience managing backup Technologies Druva, Veeam for Azure/0365 backup services.
        • Experience in Network management supporting Cisco Switches and ASA firewall management.
        • Ability to manage and motivate highly skilled engineers.
        • Excellent written communication, problem solving, and process management skills.
        • The ability to work well under pressure
        • Attention to detail
        • Teamworking skillsCompetencies
          • Problem-solving, detail oriented, communication skills (verbal andFamiliarity with and experience working with the following compliance standards: HIPAA, Cfr part 11, GDRP
          • written), multi-tasking, analytical skills, patience, and flexibility
          • Strong in technical troubleshooting and the use of troubleshooting utilities.
          • Strong documentation skills, IT documentation, network maps, processes/procedures
          • Ability to effectively communicate with both technical and non-technical individuals
          • Ability to read and interpret documents, operating/maintenance instructions and procedure manuals# LI-RemoteAny data provided as a part of this application will be stored in accordance with our Privacy Policy .Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. - 2020 Precision Medicine Group, LLCIf you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com .

Keywords: Precision For Medicine, San Diego , Cloud Operations & Infrastructure Manager (FULLY REMOTE), Executive , San Diego, California