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Product Manager, Cloud Services

Company: Eze Castle Integration
Location: San Diego
Posted on: November 26, 2022

Job Description:

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.

The Opportunity:

ECI has an exciting opportunity for an experienced, Product Manager, Cloud Services to join our team. In this remote role, you will help define and deliver business aligned, IT solutions and drive enhancements to existing products and services. You will have a keen interest in the future of cloud services particularly around the Microsoft suite and the work you will do will revolve around our customers wherever they are in their cloud adoption journey: assess, migrate, operate, optimize. A successful Product Manager, Cloud Services will understand how it all comes together: business, people, governance, platform, data, security, and operations, thrives in complex and matrixed environments and just get things done!

This is a remote role with a strong preference for candidates who can commute to our New York or Boston office.

What you will do:

* Establish shared vision across ECI by building consensus on priorities leading to product execution

* Demonstrate flexibility and the ability to adapt to change in a fast-paced, agile industry

* Responsible for the full life cycle of Cloud, Digital, and Cyber products, and related managed and professional services through close partnership with relevant resources throughout all phases

* Work with the go-to-market strategy team successfully launch new products and lead successful execution of this plan across functional teams

* In conjunction with our marketing team, develop positioning and messaging that resonates with customers, relating product capabilities in terms that they understand, care about, and are willing to pay for

* Ensure internal stakeholders are appropriately informed of product portfolio and its evolution/changes

* Assess our target market and identify opportunities using market research, segmentation analysis and 1:1 customer interviews

* Perform competitive analysis, define, and communicate key advantages.

* Communicate roadmap and technical capabilities to customers

* Assess current and emerging technologies and market/industry trends to inform platform strategy

* Assist in the development of business case justification and financials to support investments in platform

* Maintain Product Roadmap and supporting artifacts

Who you are:

* 7+ years of experience in product management/development

* Experience in bundling cloud services to drive market traction is an asset

* You've built or been a key player in developing a Cloud MSP

* Ability to clearly articulate product requirements and prioritize enhancement requests

* Ability to manage complex initiatives with limited supervision

* Strong experience with Azure, O365, and Modern Workplace (AWS and GPC - a plus)

* At least 3 years of experience working in SysOps, DevOps, and DevSecOps leveraging the toolsets of least one of Azure (ITIL v4 Foundation certification or ITIL Managing Professional or ITIL Strategic Leader certification a plus)

* Strong understanding of full stack managed IT Operations including effective use of tools (cloud native and otherwise)

* A solid grasp of how professional and advisory services plays a role in our customers journey and the ability to define relevant services

* Strong understanding of the Financial Services Market, buyer tendencies and industry trends

* Experience in aligning Microsoft core services with MSP solutions

* Bachelor's degree in a technical field or equivalent practical experience

* Experience managing day-to-day technical and design direction

* Knowledge of multiple functional areas such as product management, engineering, UX/UI, sales, customer support, finance, or marketing

* Demonstrated experience communicating and presenting from to C-Suite to practitioner

* Working knowledge of Scrum and Agile principles is an asset

* Project Management experience

ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package, unlimited PTO, health benefit eligibility the first of the month, pet insurance, 401K with employer match and so much more! If you believe you'd be a great fit and are ready for your best job ever, we'd like to hear from you!

Love Your Job, Share Your Technology Passion, Create Your Future Here!


Keywords: Eze Castle Integration, San Diego , Product Manager, Cloud Services, Executive , San Diego, California

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