Assistant Store Manager, C&B, Sales
Company: Crate and Barrel
Location: San Diego
Posted on: January 27, 2023
Job Description:
We inspire purpose-filled living that brings joy to the modern
home. With a team of more than 8,000 associates spanning 130 store
and distribution locations across the U.S. and Canada, we achieve
together, drive results and innovate to inspire. Drawn together by
a shared passion for our customers and a spirit of fun, we deliver
high-quality home furnishings that are expertly designed,
responsibly sourced and bring beauty and function to people's
homes. From the day we opened our first store in Chicago in 1962 to
the digital innovations that engage millions of customers today,
our iconic brand is nearly 60 years in the making-and our story is
still unfolding. -We're here for it. We think you should be too.
We're looking for a driven professional with an inclusive mindset
to join our team as an Assistant Store Manager, Sales. -Determined
and motivating, Assistant Store Managers, Sales empower the sales
team to deliver the exceptional customer experience that we're
known for. You're a natural leader, engaging and inspiring. You're
well connected to the pulse of the sales floor and see the big
picture, working to create a consistent image and optimistic mood
in the store. As an Assistant Store Manager, Sales, you own
customer resolution. Always in the customer's corner, you're
empowered to make timely decisions to accommodate their needs and
address their concerns. A mentor, educator and coach, you develop
creative ways to encourage your team to meet sales goals and turn
out a top-notch performance every day. -What you'll do:
-Leadership
- In collaboration with the Store Manager, manage and delegate
workload and ensure execution of plans and strategies across the
store and in assigned area.
- Partner with the Store Manager to establish and communicate all
critical metrics and expectations within the store, including but
not limited to sales, visual, operations, safety, loss prevention,
human resources, payroll/scheduling and training.
- Coach, teach, train, recognize and manage all aspects of
performance and development for all store associates to encourage
professional growth and build a bench of talent.Job Knowledge
- Focus on promoting and driving sales as they pertain to, or are
driven by, position and acting as the Manager on Duty (MOD).
- Collaborate with Store Manager and other functional Assistant
Store Managers during new season planning and execution.Results
Oriented
- Analyze results through reporting, translating numbers into
actionable behaviors and goals in order to improve KPI
results.
- Ensure all customers are provided gracious, quick and efficient
service. Set expectations and model excellent service by exhibiting
a positive attitude and enthusiasm toward the job and the company
to both internal and external customers in all forms of
communication.Communication/Teamwork
- Communicate regularly with the management team concerning all
aspects of sales, customer feedback/traffic and associate
training/performance. Participate in weekly store walk-throughs
with the management team and follow-up as required.
- Stay up to date on all store initiatives and communications
that are received, sharing with associates when appropriate.What
you'll bring:
- Your sense of personal style with a discerning eye and passion
for design and home furnishings2+ years customer service or retail
leadership experience
- High school diploma/GED or equivalent, Associate degree or
equivalent preferred
- Strong communication, interpersonal, and problem solving
skills
- Strong delegation skills in support of execution and driving
results
- Proven ability to build a culture focused on success and
teamwork
- Full-Time roles: - Open availability to work flexible hours on
weekdays, evenings and weekends
- Part-Time roles: Availability to work two or more weekend days
(Friday, Saturday, and/or Sunday) and at least one weekday or
nightMinimum Starting Rate: $22.00 HourlyUp to: $35.00 HourlyPay
ranges will be adjusted upward as needed to comply with applicable
state and local law. In addition to your salary, based on your
role, associates may be eligible for other compensation including
bonuses, sales incentives, and long term incentives.
Keywords: Crate and Barrel, San Diego , Assistant Store Manager, C&B, Sales, Executive , San Diego, California
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