Temporary Housing Program Manager - CAS/Door Of Hope
Company: The Salvation Army
Location: San Diego
Posted on: May 27, 2023
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Job Description:
Description
Mission Statement
The Salvation Army, an international movement, is an evangelical
part of the universal Christian church. Its message is based on the
Bible. Its ministry is motivated by the love of God. Its mission is
to preach the gospel of Jesus Christ and to meet human needs in His
name without discrimination.
Position Summary
The Temporary Housing Program Manager provides program leadership
and is responsible for the supervision of program staff, oversight
of daily operations of the temporary shelter programs including
both interim and transitional programs. Oversight included and is
not limited to monitoring, funding compliance, and resident
experience at the shelter programs.
Essential Functions
Strong management and experience in oversight of multiple programs
in a social service setting, preference for those in a 24/7
residential setting.
Strong leadership, delegation, problem solving skills required.
Recent work experience including motivational interviewing, trauma
informed care, and working with individuals with multiple
challenges including substance abuse and mental health related
disorders.
Ability to train and monitor staff effectively. Knowledge of
housing options in the San Diego area.
Facilitate temporary housing program utilizing Housing First model
as well as trauma informed care, motivational interview,
de-escalation and conflict resolution.
Identify and provide domestic violence and human trafficking
survivor resources as well as substance use disorders.
Coordinate with other departments including therapists, case
management staff, and chaplains is key.
Conduct supervision for multiple case managers and resident
assistants across campus.
Oversee and develop strong intake procedures that ensure equity and
continuity of services.
Maintain thorough and clear notes and systems to include in regular
program reports for funding authorities and to ensure compliance
with Federal, State, and Local requirements.
Connect with community resource providers on a regular basis and
establish strong working relationships.
Provide a culturally competent service and support for both staff
and residents.
Oversee and lead 24/7 residential team of Resident Assistants.
Establish system and calendar for resident engagement,
communication, and ongoing feedback.
Working Conditions
Ability to walk, stand, bend, squat, climb, kneel and twist on an
intermittent or sometimes continuous basis. Ability to be able to
lift up to 40lbs. Ability to grasp, push, pull objects such as
files, file cabinets drawers and reach overhead. Ability to operate
computer, fax and telephone. Direct interaction with staff and
residents on a frequent basis. The position is located at Door of
Hope, a seven-acre campus.
Minimum Qualifications
Bachelor's degree in a social services field or equivalent
experience.
Minimum two (2) years of experience managing a residential program
for homeless families, preferred.
Bilingual English / Spanish, preferred.
Acquire First Aid / CPR training within 30 days of hire.
Must possess and maintain a valid CA driver license with proof of
vehicle insurance.
Must complete Decision Driving Safety Test before driving agency
vehicles and annually recertify as required.
Must meet certification by and participate annually in The
Salvation Army's Fleet Program (Salvation Army Fleet Policy
dictates that an employee may not obtain more than two (2) moving
violations or accidents within any 12-month period; see The
Salvation Army Fleet Safety Policy.)
Must complete The Salvation Army's child safety trainings for staff
and supervisors within 30 days of hire.
Skills, Knowledge & Abilities
Ability to multitask and meet deadlines.
Trauma Informed Care and Motivational Interviewing Technique
training.
Strong computing skills such as Word, Excel and Power Point.
Understand federal, state and local funding guidelines.
Strong knowledge of homeless services and resources in the San
Diego area.
Knowledge of resource providers such as domestic violence programs,
human trafficking programs.
Knowledge of benefits and application processes including TANF,
General Relief, SNAP, Social Security, Unemployment, and State
Disability.
Working knowledge of integrated database applications (HMIS).
Ability to Development of resident activities.
Devise system for resident survey and feedback.
Ability to screen, monitor, and respond to child safety concerns in
compliance with county and organizational standards.
Qualifications
Skills
Required
Education
Required
Licenses & Certifications
Required
Experience
Preferred
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: The Salvation Army, San Diego , Temporary Housing Program Manager - CAS/Door Of Hope, Executive , San Diego, California
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