Director of Community Programs
Company: San Diego LGBT Community Center
Location: San Diego
Posted on: May 27, 2023
Job Description:
WELCOME TO YOUR CENTER!
Established as a community non-profit in 1972, The Center provides
targeted programs and services to the full diversity of the San
Diego LGBTQ community. The mission of The Center is to enhance and
sustain the health and well-being of the lesbian, gay, bisexual,
queer, transgender, nonbinary, immigrant, and HIV communities for
the betterment of our entire San Diego region. Our vision is to
create a Center and Center culture where every person feels and
knows that they are welcomed, valued, and supported. As the beacon
for our regional LGBTQ community, we actively recommit to being a
more vibrant, bold, innovative, safe, and modern center each day
than the day before. The Center is sex-positive and provides
advocacy and critical health and social support services to support
our community members through all stages of life, focusing on our
deeply held values of equity, social justice, and client-centered,
trauma-informed care. The Center currently has over 75 staff
working at five facilities across San Diego County.As of
04/01/2023, the Center has relaxed its COVID-19 vaccination
requirement for employment. New employees are encouraged but not
required to be vaccinated. The Centre reserves the right to amend
this requirement based on health concerns and/or governmental
recommendations to protect the well-being of our community. If this
requirement changes, employees will have 30 days to comply.POSITION
SUMMARY
Reporting to the Senior Director of Programs, the role of the
Director of Community Programs is to facilitate community
connection to The Center, empower the community through gathering,
planning, and executing community celebrations, ensure the success
of Center programs through intentional services integration, and
supervising management staff responsible for The Center's community
programs such as Crisis Services, Black Services,
Transgender/Non-Binary Services, Latino Services, and Women's
Services.PRIMARY ROLES & RESPONSIBILITIES:
- Program/Impact Area Management, Implementation, and
Outcomes
- Collaborate with Senior Director/Chief to develop, implement,
and monitor the Plan of Action (POA) and meet all goals,
objectives, and work processes for this area to ensure achievement.
As needed, train staff/teams.
- Develop, implement, and own all departmental work plans,
processes, and workflows needed to achieve and meet all goals and
objectives.
- Works collaboratively with The Center's quality assurance
department to develop, and implement data collection, monitoring,
reporting, and continually investigate and introduce improvement
measures and best practices.
- With the support of community program staff, plan, execute, and
oversee various community events throughout the year such as the
Red-Hot Dance, Come Home for the Holidays, and program-specific
resource fairs.
- Program Evaluation, Reporting, and Grant Support
- Review program data entry, metrics, and reports to ensure
community programs adhere to funder reporting
requirements.
- Monitor program performance at a minimum of monthly to ensure
programs are on target to achieve deliverables or timely
adjustments are made to support achieving deliverables.
- Team Development & Mentorship
- Lead and oversee all of the Center's community programs,
including Crisis Services, Black Services, Transgender/Non-Binary
Services, Latino Services, Women's Services, and Men's
Services.
- Directly supervise the work of the respective
team(s)/department(s)
- Oversee the job performance, and achievement of well-defined
goals from work plans, navigate complex problem-solving, and
address any program and staff-related issues.
- Serve as a mentor to staff by embodying The Center's core
values of dignity, inclusion, compassion, respect, equity, and
equality.
- Oversee and assist in the hiring, supervising, and training of
assigned staff.
- Mentor staff in attaining personal and professional
goals.
- In collaboration with the Senior Director/Chief, provide
guidance and direction to managers, and staff regarding employee
issues, development, and interpretation of personnel
policies.
- Conducts annual performance evaluations of managers and ensures
that performance evaluations are completed for staff under this
position's line of services.
- Lead the Services Integration meeting for program staff to
ensure services are integrated and support cross referrals,
collaboration, and open communication.
- Fiscal/Budget Management
- In collaboration with the Senior Director/Chief, create and
oversee assigned budgets.
- Review budget to actual spreadsheets monthly and provide
recommendations about spending and budget revisions to ensure
contracts are appropriately spent according to grant/contract
guidelines.
- Collaborate with the accounting, contracts, and compliance
teams regularly to ensure teams are aligned with the fiscal aspects
of the department's services.
- Review and approve spending requests.
Required Qualifications:
- Education and/or Experience: 7 years of experience in a program
or case management role within the LGBTQ+ community, with at least
3 years of supervisory/leadership experience.
- Leadership: Must demonstrate a strong understanding of equity
vs equality and power and privilege
- Computer Skills: Must be comfortable working in
PC/Windows-based environments. Must have proficiency with Microsoft
Office, particularly Outlook, Word, and Excel
- Other Skills: Must demonstrate competency in working with a
variety of diverse populations. Must demonstrate a client-centered,
sex-positive, non-judgment attitude. Must have excellent
interpersonal skills. Must have the ability to manage multiple
competing tasks with shifting priorities. Those with lived
experience as a member of a historically under-served community
(i.e., low-income, communities of color, LGBTQ+ communities,
immigrant communities, etc.) are strongly encouraged to
apply
- Language Skills: Fluency in English
preferred QUALIFICATIONS:
- Education and/or Experience: Master's degree in social service
areas such as social work, psychology, counseling, or non-profit
management.
- Computer Skills: Experience with Clarity, the regions homeless
management information system, experience with Apricot, The
Center's electronic health record system
- Language Skills: Fluency in Spanish
COMPENSATION & BENEFITS:
- Compensation: The pay range for this position is $71,000.00 to
$81,000.00 and is commensurate with experience. This is a Full-Time
Regular Exempt
- Benefits: The CENTER offers a robust benefits package,
inclusive of Competitive Pay Scales, 401(k) Retirement Plan (with
company match), Flex Time Opportunities, Full Medical, Dental,
Vision, and Chiropractic Health Coverage, Out-of-Pocket Optional
Coverage for Spouses, Domestic Partners, and Dependent Children,
Full-time and Part-Time Schedules, Generous Vacation and Holiday
Benefits, Professional Training & Development Experiences,
Opportunities for Promotion & Advancement
Please review the current job openings by clicking the button
below. If you believe you possess the heart and skills for any of
these (or any other) exciting job opportunities, we encourage you
to apply. Instructions for how to apply are included in each job
announcement. We regret that we are unable to accept telephone
inquiries.Equal Opportunity Employer
The San Diego LGBTQ Community Center is an equal opportunity
employer to all, regardless of age, ancestry, color, disability
(mental and physical), exercising the right to family care and
medical leave, gender, gender expression, gender identity, genetic
information, marital status, medical condition, military or veteran
status, national origin, political affiliation, race, religious
creed, sex (includes pregnancy, childbirth, breastfeeding, and
related medical conditions), and sexual orientation.
Keywords: San Diego LGBT Community Center, San Diego , Director of Community Programs, Executive , San Diego, California
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