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Director of Payments and Checkout

Company: PlayStation Global
Location: San Diego
Posted on: May 27, 2023

Job Description:

Role overview:
We are looking for a Director of Product Management to lead our incredible team that drives the future of Checkout, Payments, and Fraud at PlayStation. This product lead will be part of a dynamic team that focuses on our omni-channel digital retail business and will be a key member to drive innovation, constant learning, and conversion optimization.

  • Drive primary metrics throughout our platform by building tools, systems, and experiences that create frictionless checkout and payment flows that allow players to connect to great play.
  • Work closely with and collaborate with key internal global business partners to develop long term strategies and prioritize work for many teams.
  • Develop the product team in their growth and expertise in the craft of Product Management - guiding talent at all levels to achieve their potential and drive PlayStation forward.
  • Clearly articulate the "why" in product briefs that set context for teams and set them up to bring their talent and problem-solving skills.
  • Manage a long-term strategic plan that will help direct and empower the existing team in the near-term delivery of products. Represent that plan to a myriad of people throughout the organization.
  • Partner with Program Management as they oversee delivery, manage timelines, resolve blockers and risks.
  • Support Design and User Experience Research in the creationof new functionality and checkout optimization.
  • Be data driven and ensure that we are working cross functionally to analyze trends and look for opportunities for product improvement.
  • Build rapport with Engineering leads to set trajectory for successful delivery of suite of products across varied PlayStation business and engineering teams/verticals.
  • Partner with Global Payments, Fraud and Decision Science teams to create a customer-centric, compliant, and optimized payment and checkout experience wherever in the world customers can access our experiences.
  • Ensure features are backed by important metrics, and that success is measured on an ongoing basis.
  • Be a champion of PlayStation's cultural values - driving inclusion and collaboration at all levels.
  • Be accountable for the backlog of initiatives and features, driving cross functional collaboration across the organization.

    Skills & Experience

    • 8-10 years Product Management experience
    • 5+ years Payments Experience
    • 4+ years Leadership and people management experience
    • FinTech Experience a plus
    • Experience with agile product development
    • Demonstrated experience with A-B Testing, data analysis and hypothesis driven innovation.
    • Excellent presentation skills and ability to distill complex information for a variety of audiences to build clear plans cross organizationally.


Keywords: PlayStation Global, San Diego , Director of Payments and Checkout, Executive , San Diego, California

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