Director, Solutions Innovations
Company: Wrike
Location: San Diego
Posted on: September 21, 2023
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Job Description:
Wrike, Inc. seeks Director, Solutions Innovations in San Diego,
CA.
Duties: Oversee and support account pre-sales opportunities,
including solution ideation, systems integration strategy, and PS
scoping. Ideate on vertical-specific workflows and partner with the
sales engineering and solutions architecture team to create demo
environments. Provide strategic guidance on integration requests
from enterprise IT customers. Own Global PS Solution Offerings
(leveraging SMEs in the field). Work with both internal and
external partners translating the customers business requirements
into workable solutions with Wrike as an integral part of the
end-to-end workstream. Partners include but are not limited to
Adobe, Marketo, Salesforce, Workato, Microsoft, Google. Collaborate
closely with Wrike's go-to-market leadership (located primarily in
the US) on product management, product marketing, sales, and
services to identify solutions to issues/requests. Provide
qualified input to Wrike's product roadmap by bringing in customer,
partner and industry requirements and requests to the product
management and product marketing teams. Share insights with
internal teams (product, marketing, client services) to build
innovative pilots for strategic opportunities and operationalize
proven plays. Lead the most complex professional services
engagements for Wrike customers. Create statements of work for
enterprise-wide application integrations. Transition successful
opportunities to the local delivery teams for local delivery
ownership. Continue providing thought leadership and technical
consulting post-delivery. Oversee partner management across
strategic SI and Technology partners. Manage overall delivery
quality via audits, shadowing, and delivery reviews. Define
internal organizational requirements (including bandwidth and
resource management) for supporting Partner initiatives. Ensure
that the largest and most strategic proposals are viable, follows
the best practices. Act as a coach/mentor for SA team members
across the organization to continuously improve the skills and
thereby the quality of proposals delivered by the regional teams.
Self-educating on work management methodologies, productivity
hacks, and sharing that knowledge with the rest of the team.
Continuous development and improvements of the model office
platform. Work closely with the strategic partners to expand Wrike
Model Office with partner solutions and product. Ensure new
features and best practices are defined and leveraged both in
proposals and active delivery. Manage alignment and best practices
of the regional SA teams. Responsible for definition of vertical
reference architectures and reference implementations. Building and
configuring API integrations between Wrike and other solutions,
such as BI, ERP, CRM, DAM, ITSM solutions etc.
Requires a Bachelor's degree or foreign equivalent in Computer
Science, Engineering or Information Science or related field plus
10 years of experience in job offered or related occupation. In the
alternate, employer will accept 12 years of related experience
without a degree. Requires 5 years of experience in the following:
Experience in customer facing delivery consultant roles within
software services or SaaS; Experience in projects involving
multiple international locations; Experience with Project
Management and presenting to executive level stakeholders;
Collaborative Work Management or Business Process Automation;
Hands-on customized automation prototypes using an enterprise
automation tool or using one or more of the following scripting
languages Python, JavaScript, Perl. Domestic travel required 10% of
the time within the U.S. Telecommuting permitted.
40 hours/week, $203,466 - - $237,000 per year. Must also have
authority to work permanently in the U.S. Applicants who are
interested in this position may apply Ref # 97790.
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Keywords: Wrike, San Diego , Director, Solutions Innovations, Executive , San Diego, California
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