Director, Solutions Innovations

Company: Wrike
Location: San Diego
Posted on: September 21, 2023

Job Description:

Wrike, Inc. seeks Director, Solutions Innovations in San Diego, CA.
Duties: Oversee and support account pre-sales opportunities, including solution ideation, systems integration strategy, and PS scoping. Ideate on vertical-specific workflows and partner with the sales engineering and solutions architecture team to create demo environments. Provide strategic guidance on integration requests from enterprise IT customers. Own Global PS Solution Offerings (leveraging SMEs in the field). Work with both internal and external partners translating the customers business requirements into workable solutions with Wrike as an integral part of the end-to-end workstream. Partners include but are not limited to Adobe, Marketo, Salesforce, Workato, Microsoft, Google. Collaborate closely with Wrike's go-to-market leadership (located primarily in the US) on product management, product marketing, sales, and services to identify solutions to issues/requests. Provide qualified input to Wrike's product roadmap by bringing in customer, partner and industry requirements and requests to the product management and product marketing teams. Share insights with internal teams (product, marketing, client services) to build innovative pilots for strategic opportunities and operationalize proven plays. Lead the most complex professional services engagements for Wrike customers. Create statements of work for enterprise-wide application integrations. Transition successful opportunities to the local delivery teams for local delivery ownership. Continue providing thought leadership and technical consulting post-delivery. Oversee partner management across strategic SI and Technology partners. Manage overall delivery quality via audits, shadowing, and delivery reviews. Define internal organizational requirements (including bandwidth and resource management) for supporting Partner initiatives. Ensure that the largest and most strategic proposals are viable, follows the best practices. Act as a coach/mentor for SA team members across the organization to continuously improve the skills and thereby the quality of proposals delivered by the regional teams. Self-educating on work management methodologies, productivity hacks, and sharing that knowledge with the rest of the team. Continuous development and improvements of the model office platform. Work closely with the strategic partners to expand Wrike Model Office with partner solutions and product. Ensure new features and best practices are defined and leveraged both in proposals and active delivery. Manage alignment and best practices of the regional SA teams. Responsible for definition of vertical reference architectures and reference implementations. Building and configuring API integrations between Wrike and other solutions, such as BI, ERP, CRM, DAM, ITSM solutions etc.
Requires a Bachelor's degree or foreign equivalent in Computer Science, Engineering or Information Science or related field plus 10 years of experience in job offered or related occupation. In the alternate, employer will accept 12 years of related experience without a degree. Requires 5 years of experience in the following: Experience in customer facing delivery consultant roles within software services or SaaS; Experience in projects involving multiple international locations; Experience with Project Management and presenting to executive level stakeholders; Collaborative Work Management or Business Process Automation; Hands-on customized automation prototypes using an enterprise automation tool or using one or more of the following scripting languages Python, JavaScript, Perl. Domestic travel required 10% of the time within the U.S. Telecommuting permitted.
40 hours/week, $203,466 - - $237,000 per year. Must also have authority to work permanently in the U.S. Applicants who are interested in this position may apply Ref # 97790.
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Keywords: Wrike, San Diego , Director, Solutions Innovations, Executive , San Diego, California