AUTOMOTIVE STORE MANAGER
Company: Evans Tire & Service Centers
Location: San Diego
Posted on: October 29, 2024
Job Description:
Overview: Evans Tire & Service Centers strives to create a
family-like atmosphere for our team, and our customers. We have
been servicing cars and assisting drivers since 1976 making us your
best choice for tires and service in San Diego. For over 40 years,
we have been helping the drivers of the San Diego area keep their
cars on the road. Our service team has over 50 years of combined
experience maintaining a variety of makes and models of cars and
trucks.
The Store Manager is responsible for the overall store performance
both financial and operational of a market by establishing and
maintaining guest services, overseeing and is accountable for the
operation of their market by ensuring maximum sales and
profitability through expense control, human resource management,
and managing operating costs and shrink. -
COMPENSATION: VARIES from $80,000 - $120,000 DEPENDING ON
EXPERIENCE
Principal Duties and Responsibilities:
Guest Service
- Ensures that each customer receives outstanding customer
service by ensuring that management team is maintaining store
standards, solid product knowledge, conducting call backs, ensures
that time commitments are met, and all other components of guest
service. Handles escalated customer complaints.People
- Sets expectations and communicates regularly with employees on
job responsibilities, goals, training, development, and overall
customer service. Holds management team accountable for job
responsibilities, training and goals by coaching or counseling
employees toward desired behaviors. The District Manager will lead
by example.
- Ensures compliance with all policies and procedures of the
Company by conducting regular meetings with employees, store
audits, etc.
- Conducts performance evaluations for all employees at regular
intervals.Financials
- Analyzes and measures business trends; develops and implements
plans to maximize sales and meet or exceed Sales and Profit targets
as provided in the Store Margin Statement.
- Writes up customers in POS system
- Answers phone calls
- Inventory control
Employee Benefits:
- Competitive Bi-Weekly Pay
- Tuition Reimbursement, up to $3,000 annually
- Paid Vacation and Sick Time
- 6 Paid Holidays
- Medical, Dental and Vision Insurance (Effective 1 st of the
Month after Hire)
- Life Insurance (Company paid)
- 401(k) Retirement Savings Plan with Company Match
- Discounted Services on Personal and Immediate Family
Vehicles
- Opportunity for Advancement!
Qualifications:
- Five or more years of experience of sales in an auto repair
shop management position or equivalent business experience in the
automotive industry.
- Previous experience in managing and coaching team members to
success through effective communication; business development and
strategy implementation knowledge.
- Proven ability to develop and meet monthly, quarterly, and
annual plans with clearly defined goals.
- Proven track record of consistently meeting and exceeding sales
and profit goals.
- Possess valid CA driver's license or obtain a valid CA driver's
license within 30 days of hire date.
- Ability to work a minimum of five days a week.Sun Auto Tire &
Service provides equal employment opportunities to all employees
and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state, or local
laws.
Keywords: Evans Tire & Service Centers, San Diego , AUTOMOTIVE STORE MANAGER, Executive , San Diego, California
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