Customer Experience Manager
Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025
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Job Description:
A company is looking for a Manager, Customer Experience.
Key Responsibilities
Manage resource assignments and staffing levels for Customer
Success Managers, including recruitment
Ensure high levels of customer satisfaction through quarterly
goals, surveys, and NPS
Participate in the development of a long-term vision for customer
experience and communicate it to the team
Required Qualifications
Experience in construction technology and AEC (Architecture,
Engineering, and Construction)
Knowledge of point cloud visualization, reality capture, and laser
scanning
Proficiency in construction software sales and cloud-based
software
Demonstrated experience in a customer experience leadership
role
Ability to manage multiple teams in remote and hybrid
environments
Keywords: VirtualVocations, San Diego , Customer Experience Manager, Executive , Vista, California
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