Regional Director of Customer Success
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Regional Director of Customer Success
- AMER West.
Key Responsibilities
Lead teams of Technical Account Managers (TAMs) and Customer
Experience Managers (CEMs) in the region, providing coaching and
mentorship
Act as the voice of the customer, celebrating successes and
addressing risks proactively
Be accountable for metrics and KPIs related to deployment, product
adoption, and customer security risk
Required Qualifications
10+ years of leadership experience in cybersecurity, cloud
computing, or related fields
Hands-on experience with cloud infrastructure and a strong
understanding of cloud computing
Proven track record of engaging with customers at CxO, VP, and
Director levels
Ability to thrive in ambiguity and work independently in a
fast-paced environment
Strong organizational and time management skills
Keywords: VirtualVocations, San Diego , Regional Director of Customer Success, Executive , Vista, California
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