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In Room Dining General Manager - Hotel Del Coronado

Company: Curio
Location: Coronado
Posted on: January 13, 2018

Job Description:

A Restaurant Manager is responsible for directing and organizing the activities and services of Room Service to maintain high standards of food and beverage quality and service to maximize profits through outstanding customer service.


What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards:

Thorough knowledge of room service operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.

Ability to work under pressure and deal with stressful situations during busy periods

Ability to access and accurately input information using a moderately complex computer system.

Maximize room service department profitability; implement effective controls of food, beverage, and labor costs and monitor the room service budget to ensure efficient operations, including achieving budgeted revenue and labor expenses.

Visually monitor and take corrective action to ensure food quality and service standards are met. Provide guidance for improvement and implement necessary adjustments for consistency.

Regularly review and evaluate the degree of customer satisfaction of room service; recommend new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigate and resolve food quality and service complaints. Interact positively with customers.

Recruit, interview and train team members

EOE/AA/Disabled/Veterans

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability

      What will it be like to work for Hilton?


      Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



      Keywords: Curio, San Diego, In Room Dining General Manager - Hotel Del Coronado, Executive, Coronado, California

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