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Product Management Intern

Company: Service-now.com
Location: San Diego
Posted on: February 15, 2018

Job Description:

Description

Product Management Intern (Summer, 2018 with possible extension)
San Diego or Santa Clara.
Who WE ARE
Imagine your work day dominated less by emails and spreadsheets and more time given back to you to do your actual job. At ServiceNow, we are making work life more lifelike and changing the way the biggest companies in the world are doing business.
Our technology helps structure and automate the flow of work to streamline the delivery of services across the modern enterprise so that individuals can have everything they need within their fingertips, just like they do in real life.

Why work @ ServiceNow?
Here's what our Class of 2017 has to say about working at ServiceNow:
I was really glad to have a lot of proper, important work directed my way rather than a bunch of busywork and leftover tasks
A great positive work environment. Everyone is always willing to help out when I have a question.
I have been able to contribute to my team in a way that doesn't just feel like I'm doing busy work, but that I've been helping make a real impact on the company.
I have always said the best aspect of ServiceNow is the people, and that has continued to be true in every department and every team with which I have had the privilege to work with.
YOUR TEAM:
Outbound Product management team within ITSM business unit supports the GTM strategies, enablement, Product Council and other external facing customer engagements.
Outbound Product Management team will work closely with inbound product management, product marketing, solution consultants, professional services and customer/partner experience teams to evangelize the overall ITSM value proposition and provide insights into future directions of our portfolio. Our team has multiple customer facing Councils and other product related focus.
Our customer base is growing fast and we need help building strong relationships with our customers and partners for long-term growth!
What you will be doing:
Job Description:
Work closely with teams to formulate our product details and GTM activities.
Review multiple collaterals and work alongside to identify release & release pipeline documents and artifacts
Identify value opportunities for ServiceNow Product team to improve the process.
Act as Product Owner for defining and organizing data across the IT Service Management suite. This will require getting up to speed on the product fairly quickly.
Gather, prioritize and refine requirements while keeping team members well informed.
Consult with cross functional groups and make the awareness of the product requirements available on time.
Collaborate with Product Marketing to develop GTM content across cross-functional teams including content creation for product launches, website content, social media, product videos, webinars, case studies, blog posts and more
Create and be able to demo the product upon learning. Also, be able to work on technical aspects of data as it pertains to the demos.
Influence the product backlog based on feedback from customers and the sales organization

WHO YOU ARE:
In order to be successful in this role, we need someone who has some of these experiences:
Some experience in product management for enterprise class product in SaaS world
Strong strategic analysis skills complimented by sound product intuition
Experience understanding business requirements and identifying product opportunities
Experience working in a software development environment
Ability to make informed product and process recommendations and be comfortable demoing content.
Experience and comfort in building and influencing relationships
Comfortable delivering product presentations to large audiences

What's it like to work @ ServiceNow?
Career growth is a way of life at ServiceNow; our managers truly develop employees. Add new skills to your resume, take on new challenges and discover your full potential.
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at **************, or *********************** for assistance.

Keywords: Service-now.com, San Diego, Product Management Intern, Executive, San Diego, California

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