Director of Infrastructure
Posted on: January 16, 2019
Director of Infrastructure Position: Full time Location: Carlsbad office About Us: NTENT provides a Platform-as-a-Service (PaaS), allowing industry partners to customize, localize and integrate Voice Assistant and Search technologies directly into their business-to-consumer offerings. NTENT utilizes a machine learning algorithmic approach to comprehend massive amounts of information across the web. Through the companys proprietary search engine, ontology and knowledge graph, NTENT makes it easier to decipher meaning, surfacing the most relevant answers, results, content and ads, via conversational interfaces or text. We are a unique group of brilliant minds intent on discovering, learning and building. We work in a vibrant atmosphere, with an emphasis on personal and professional development. This is an opportunity to tackle complex problems usually reserved for a handful of large companies in the search industry. About the Opportunity: We are a dynamic company looking for our next great hire to join our team in Carlsbad, California. NTENT is seeking a Director of Infrastructure . This role will manage the existing US and European data centers and oversee the expansion of our infrastructure as we continue to grow internationally. This position will foster industry leading vision and strategy, scale the operations group, and develop processes and standards to enable NTENT expansion. This position is full-time and located in Carlsbad, CA. Duties and Responsibilities: New international data center rollouts planning, provisioning, deployment and ongoing operations. Data Center design and architecture Capacity planning Pricing and budgeting Vendor management and hardware sourcing Physical deployment including power, cooling, networking, external connectivity, cabling, physical security and general datacenter facilities. Compliance with country specific requirements and taxes - including VAT / importation legal requirements and crypto export restrictions Data Center Operations Delivery of agreed levels of service for hosted infrastructure Management and scheduled maintenance of shared infrastructure deployments Event management and incident response Request fulfillment - Provision hardware and software as required for software engineering needs and solutions - focused on service delivery Assist with ongoing capacity planning and root cause analysis Experience: The right candidate will have proven experience and knowledge of: Established vendor relationships Data Center design, architecture, capacity planning and asset management. Functional technology skills - current understanding of computing platforms (server, storage, network) components and how they translate into service delivery. Strong network experience (Design, topology, switching, firewalls, load balancing, network security, redundancy) Storage solutions Virtualization Security Project management Service Oriented Architectures Service and hardware monitoring SLAs and change control Disaster Recovery Maintenance scheduling Leadership and management of Operations Engineers and Administrators Requirements: 10 years leading data center or technical operations organizations where high availability is a requirement Advanced degree in engineering or business desired Understanding of network and cabling infrastructure a plus International travel required Experience with vendor management We offer a full comprehensive benefits package including medical, dental and vision. Employees receive a generous time off (PTO) plan and 13 holidays per year. We also offer 401(k) benefits, long term disability benefits and life insurance.
Keywords: NTENT, San Diego , Director of Infrastructure, Executive , Carlsbad, California
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