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Laboratory Supervisor, Pharma Services

Company: NeoGenomics Laboratories
Location: San Diego
Posted on: January 16, 2022

Job Description:

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to become part of a company that invests in its employees? Are you seeking a position where you use your laboratory skills while continuing to learn? Then we encourage you to dive deeper into this opportunity.

NeoGenomics is looking for a Laboratory Supervisor to join our Pharma Services team in San Diego, CA.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

NeoGenomics Laboratories is comprised of a national team of experts in developing and delivering laboratory diagnostic and clinical trial services with a focus in cancer. It is the common purpose of all NeoGenomics employees to save lives by improving patient CARE through Communication, Accuracy, Reliability, and Efficiency. Our staff physicians, scientists, laboratory professionals, client services representatives, and sales people team up with our clients. Together, we work to solve the medical, scientific, and logistical challenges of making precise diagnoses, aiding in bringing new therapies to market and finding the unusual hallmarks of each patient's disease that point the way to proper treatment.

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

The Supervisor works closely with the Department Manager or Director and is accountable for the accuracy and reliability of all services provided by the specific team under his/her supervision. The Supervisor is responsible for day to day supervision and oversight of the operation, assigning tasks, coaching personnel and for monitoring processes to ensure that acceptable levels of performance are maintained.

The Supervisor is also responsible for supporting the implementation of all area procedures and operations as well as ensuring that metrics established to measure quality, production and efficiency are strictly followed.

Under the supervision of, and in the absence of the Manager of Operations or Director of Operations, the supervisor ensures acceptable performance of all procedures.
Provides direct supervision of the operation and personnel performing tasks and reporting of information and results. Supports high quality results and on-time results to meet client expectations.
Performs tasks by following department procedures as needed.
Presents data and/or information across a range of levels including the team and, department, and proficiently answers questions from all groups of staff, managers, and clients.
Supports the development and maintains detailed procedures to meet department requirements; ensures departmental SOP's accurately reflects the current process; updates SOP's as needed.
Reports any problems and/or abnormal findings to the Manager of Operations or Director of Operations to ensure timely resolution and/or follow up.
Initiates and monitors QC programs for the department; assures compliance with regulations; monitors all quality metrics and ensures that corrective actions are documented and implemented
Supports the selection, retention, and training of qualified personnel; ensures that staff are trained and compliant with SOP's and Skills checklists. Coaches team members to support skills development.
Resolves technical problems in accordance with established policies and procedures. Assures that corrective actions are taken whenever processes and systems deviate from the department's established performance specifications.



Bachelor's Degree in related field or equivalent.


At least three (3) or more years of successful experience in a supervisor or leadership capacity preferred
Qualification Requirements:
Nationally: ASCP certification Molecular License preferred
California: current state laboratory license required.

Keywords: NeoGenomics Laboratories, San Diego , Laboratory Supervisor, Pharma Services, Healthcare , San Diego, California

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