Acute Care Nurse Practitioner
Company: DispatchHealth
Location: San Diego
Posted on: June 25, 2022
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Job Description:
DispatchHealth is looking for a Lead Nurse
Practitioner/Physician Assistant (Advanced Practice Provider or
APP) to join our growing clinical team in San Diego, Ca.The Lead
APP at DispatchHealth promotes the DisptachWay by providing
clinical leadership to the APPs. Through interviewing, hiring,
training and ongoing performance management, the Lead APP will
drive safe, high-quality care resulting in improved patient
outcomes. The Lead APP will work collaboratively with the Market
Manager (MM) and the Regional Medical Director and cross
functionally with Central Services teams, to enhance the patient,
provider and partner experience.This position is a combined role
including patient facing clinical shift and administrative duties.
Proportion of clinical and administrative time commitment
predicated on several factors, including size (number of cars) of
market, number of offices etc. The performance of clinical services
during scheduled shifts as an APP is an essential requirement for
the Lead APPs duties in their assigned market. Specifics for
assigned area will be discussed during the interview process.
Recruitment/HiringBuild a highly functional and engaged clinical
team of APPs by working with Central Services/Talent Acquisition to
interview/hire APPs.Ensure clinical readiness to practice during
the interview process, arrange MATs (medical assessment tool) as
needed, and complete Clinical Validation Process for all APP
hires.Evaluate New Grad Applicants and work closely with Clinical
Center of Excellence (CCOE) to support new graduate APPs as
clinically appropriate. SchedulingScheduling is primarily managed
by Central Scheduling in accordance with Scheduling Policy with
Market Manager as primary contact for market specific scheduling
needs.Assist with above APP scheduling and staffing when escalated
by the Market Manager or Central Scheduling.Champion scheduling
practices that are consistent with Scheduling Policy and APP
contract terms.Training:Orientation for APP new hires: conduct in
office training and arranging clinical orientation/shifts in
conjunction with CCOE and People Services.Perform Competency Based
check offs in collaboration with CCOE.Evaluating readiness for solo
clinical practiceProvide support for initial clinical
shiftsClinical Monthly Meeting:Utilizing the Centralized Template,
complete Deck with local specific information. Champion
information, contained in Deck.In collaboration with Market Manager
and Medical Director, conduct monthly clinical meetings with all
staff.Performance Management:Achieve targets for Clinical Metrics,
subject to change based on patient need.Achieve additional KPIs
goals which are primarily tracked by MM with Lead APP assistance
for any outliers.Clinical Inbox management oversightPerformance
Reviews of all APPs on regular cadenceBusiness Development
SupportAs time permits, attend clinical meetings with
vendors/preferred partners with Market Director and Community
Engagement Managers as neededQuality, Safety and Patient Outcomes
Champion:Perform professional services for no less than minimum
number of clinical shifts per Lead APP contract to support patient
care needs in the market, understand clinical experiences, gain
insight and maintain credibility with clinical teammates in the
market.Champion culture of safety by working closely with the
Quality Department to support initiatives to improve patient
safety, quality care and patient outcomesPromote use event
reporting system to track potential patient safety issues, manage
and evaluate complaints, identify and implement policies and
procedures that enhance patient safety, quality care and
outcomes.In collaboration with Market Manager and Regional Medical
Director address patient and/or partner complaints and concerns.
Participate in APP coaching and service recovery, asnecessary.Chart
Review with aim to promote evidence based medical practice and
adherence to DispatchHealth clinical pathwaysWork as part of a
clinical care team with a DHMT (Medical Technician) and
individually, as appropriate for the service line to deliver care
in the patients home through our innovative in-home care service
lines (i.e., Acute Care, Bridge Care, Advanced Care,
Tele-presentation and others). This involves being in a mobile unit
and driving or riding in a company vehicle to the place of
service.Dispatch Way CultureEngage in activities that promote
teamwork, change management, positivity, and
professionalism.Promote the Dispatch Way in all interactions.People
are at the center of what we do. The Lead APP will champion both
local and central initiatives to promote engagement thus leading to
enhanced employee retention and patient loyalty.
DispatchHealth is redefining healthcare delivery through mobile and
virtual healthcare. A rapidly scaling Denver, Colo., startup, we
provide right-sized healthcare through the power of technology,
convenience, and service. DispatchHealth is creating an integrated,
convenient, high-touch care-delivery solution that extends the
capabilities of the patient's care team and ensures that we provide
personalized, quality care in the home or at the patients location
of need. Our skilled, certified providers arrive onsite with the
expertise and tools necessary to administer advanced medical care,
supported by our technological infrastructure to ensure quality and
to improve outcomes. DispatchHealth brings together experienced
professionals with proven success in medicine, engineering and
operations and a passion for transforming the healthcare landscape.
DispatchHealth is committed to creating and supporting a diverse
and inclusive team and serving all communities. All qualified
applicants will be considered for employment regardless of race,
gender, gender identity or expression, sexual orientation,
religion, national origin, disability, age, or veteran status.
DispatchHealth offers a comprehensive benefit package, including
medical, dental and vision insurance, 401k, paid time off, family,
and short-term disability leave. Do you want to be part of and
thrive in a fast-paced, growth-stage, entrepreneurial technology,
and healthcare delivery company?
Are you willing to roll up your sleeves and do what needs to be
done?
Are you passionate about transforming healthcare through technology
innovation, service and quality care delivered to patients?Our
MissionWe deliver trusted, compassionate care to all in the comfort
of home.Our VisionBuilding the world's largest in-home care
system.Our Values are embodied in The DispatchWay
Get to know us! Watch the video below to hear from healthcare
professionals on what it's like to work with DispatchHealth. Follow
us on , and to learn more.#APPRequired
Keywords: DispatchHealth, San Diego , Acute Care Nurse Practitioner, Healthcare , San Diego, California
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