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Community Health Worker

Company: UnitedHealth Group
Location: San Diego
Posted on: June 25, 2022

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) Energize your career with one of Healthcare's fastest growing companies. - You dream of a great career with a great company - where you can make an impact and help people. -We dream of giving you the opportunity to do just this. -And with the incredible growth of our business, it's a dream that can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. -We live for the opportunity to make a difference and right now, we are living it up. Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being. As a Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. -CHW's work in a team-based structure and spend up to 75% of their time in the community engaging directly with members. -Interesting in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role. This position is a field-based position with a home based (telecommuting) office. You will work from home when not in the field. If you are located in Wayne, Macomb, or Oakland Counties - Michigan, you will have the flexibility to telecommute* as you take on some tough challenges. - Primary Responsibilities:

  • Create a positive experience and relationship with the member
  • Keep the member out of the hospital by supporting regular visits to their primary care physician
  • Keep member actively engaged with their primary physician
  • Support the member to ensure pick - up of their Rx
  • Proactively engage the member to manage their care
  • Provide member education
  • Support transitions of care
  • Help to keep members compliant with their care plans
  • Partner with care team (community, providers, internal staff)
  • Knowledge and continued learning of community cultures and values
  • May conduct member assessments if needed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • High School Diploma / GED (or higher)
    • Resided within the local community for 2+ years
    • Knowledge of culture and values in the local community
    • Familiarity with the resources available within the community
    • Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
    • Ability to create, copy, edit, send, and save documents using Microsoft Word; and create, copy, edit, send, and save correspondence Microsoft Outlook
    • Ability to travel up to 75% of the time within a 30-to-60-mile radius of home setting
    • Ability to travel to the Detroit area to meet with members
    • Reside in the state of Michigan within Wayne, Macomb, or Oakland Counties
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifcations:
      • Bachelor's Degree (or higher) in Social Work and/or Healthcare Administration
      • Certified Nursing Assistant, Home Health Aide or Medical Assistant
      • Community Health Worker (CHW) Accreditation
      • Experience utilizing WebEx
      • Telecommuting experience
      • Experience working in Managed Care
      • Field-based experience (such as visiting members' homes)
      • Knowledge of the MI Medicaid and Medicare population
      • Fluency in English and Spanish
      • Ability to create, copy, edit, send, and save spreadsheets using Microsoft Excel Telecommuting Requirements:
        • Dedicated work area established that is separated from other living areas that provides information privacy
        • Ability to keep all company sensitive documents secure (if applicable)
        • Reside in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, San Diego , Community Health Worker , Healthcare , San Diego, California

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