Medical Assistant
Company: Operation Samahan Health Clinic
Location: San Diego
Posted on: August 6, 2022
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Job Description:
Job DescriptionSamahan Health Centers
Mission Building Healthier and Happier Communities Together
Operation SamahanInc. (OSI) is a federally qualified community
health center that emerged over forty years ago. The agency serves
low-income families and individuals inthe County of San Diego in
two strategic areas with a high density population of
Filipinos/Asian and other low-income, uninsured individuals JOB
PURPOSE The medical assistant is an essential member of the care
team who performs the designated protocolswithin the clinic to
assist providers in completing health visits and carry out orders
to ensure the patients have access to quality care and execute in
aprofessional and efficient manner under the clinical supervision
of the medical/behavioral health/specialty provider and/or
registered nurse. ESSENTIALDUTIES AND RESPONSIBILITIES
Administration: § Responsible for preparation of patient visit to
include exam room, medical supply and screening tools § Keep exam
rooms clean according to clinic Infection Control Protocol. §
Sterilize instruments as needed. § Prepare each patient's chart for
the visit (to include scanning of all previous medical records
including prior provider visits, hospitalizations, recent
laboratory and diagnostic tests orders, all specialty consultation
reports) § Obtain and document vital signs accurately § Documents
chief complaint, allergies, medical history of patient and family,
mental health/substance use history of patient and family,
family/social/cultural characteristics, behaviors affecting health,
social functioning § Reviews, updates and documents medications and
doses § Collects information on social determinations of health §
Verifies documentation of patient/family preferences for advance
care planning § Verifies documentation of patient communication
needs pertaining to vision, hearing or cognitive impairments §
Performs screening tools as determined by nature of visit (i.e.
developmental screening tools, PHQ-9, PRAPARE tool, and others) §
Instruct patients regarding indicated medical procedures and obtain
consent as needed § Perform EKG's, administer injections, and
assist with medical exams as needed § Documents injections in
government websites eg. SD112 San Diego immunization Registry. §
Performs lab procedures, including venipuncture and blood draws,
HCT, urines, and cultures as necessary to peak of scope. §
Administer standing orders as relevant to the patient's visit §
Participates in daily care team huddle, responsible for ensuring
huddle worksheets are available. § Ensures that all provider orders
(laboratory, diagnostic and referrals) are entered in electronic
health record accurately with appropriate coding. § Ensures that
patients receive visit summary at the completion of the encounter
(including treatment plan and goals) and ensures that patients
understand instructions provided in the visit summary § Provides
patients with educational/referral resources consistent with the
treatment plan § Works with PSR to schedule patient's follow up
visit § Assist with follow-up for all patients, under the direction
of the clinician and RN. § Review paperwork in charts and encounter
forms for completeness and accuracy. Keep accurate records in EMR.
§ Participate in in-service training as directed by management §
Assist in all areas of clinic as directed by supervisor. § Work as
a member of the medical team, and assist other members of the team
as deemed appropriate by the Provider or Management § Entry of data
into EMR to maintain office records, patient records, make
appointments for follow-up, to include direct referrals to
specialists as needed. § Translate between the physician and the
patient by explaining diets treatments or special instructions to
be followed by the patient. Translations must be verbatim to what
has been stated by the physician, unless instructed otherwise. §
Assist in training of new medical assistants as directed
byManagement § Call no-show appointments and re-schedules the
appointment to include documentation in electronic health record. §
Calls patients as directed by provider or nurse and documents
telephone encounter in electronic health record § May rotate or be
assigned to other areas in the clinic as needed at the discretion
of the management. § Utilize the Primary Care Medical Home model to
provide coordinated Team Care that addresses current diseases and
provides panel management for preventative and health maintenance
follow-up for the maximum number of patients per day. §
Participates in quality improvement initiatives as directed. §
Medical Assistants must be available to rotate Saturday shifts with
their colleagues, as necessary. Quality Management § Contribute to
the success of the organization by participating in quality
improvement activities. Customer Relations § Maintain professional
working relationships with all levels of staff, clients and the
public. § Be a team player and cooperate in accomplishing
department goals and objectives. Safety § Maintain current
knowledge of policies and procedures as they relate to safe work
practices. § Follow all safety procedures and report unsafe
conditions. § Know location of nearest fire extinguisher and
emergency exits. § Follow all infection control procedures
including blood-borne pathogen protocols. HIPAA/Compliance §
Maintain privacy of all patient, employee and volunteer information
and access such information only on a need to know basis for
business purposes. § Comply with all regulations regarding
corporate integrity and security obligations. Report unethical,
fraudulent, or unlawful behavior or activity. QUALIFICATIONS
Knowledge, Skills, and Abilities § Must have a high level of
organizational skills. § Ability to develop and maintain positive
interpersonal relationships with a variety of people. § Demonstrate
effective verbal and written communication skills with staff, Board
members, vendors, medical providers, and members of the general
public. § Complete many different duties, often changing from one
task to another of a different nature without loss of efficiency or
composure. § Must be able to work under stress when confronted with
critical or unusual situations. § Must be able to follow
instructions explicitly. § Demonstrate ability to exercise analytic
ability. § Ability to demonstrate lab safety and aseptic
techniques. Education and Experience § High School Diploma or GED.
§ Bilingual (English/Spanish) preferred. Annual
Requirements,Licensure, and Certifications § Medical Assistant
Certification.
Keywords: Operation Samahan Health Clinic, San Diego , Medical Assistant, Healthcare , San Diego, California
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