Ambulatory Care Department Supervisor RN, Family Medicine (Carlsbad)
Company: Kaiser Permanente
Posted on: January 25, 2023
During one 8 hour shift, provides first-line operational
supervision for assigned functional area of responsibility (e.g.,
MOB primary or specialty care department, urgent care,
day/evening/night shift in emergency medicine department). Ensures
that healthcare staff delivering ambulatory care/patient services
provide high quality, accessible, cost effective care and patient -
focused services to members that comply with Kaiser Permanente
standards as well as with local, state and federal requirements.
Within assigned area: implements, supervises/monitors and maintains
clinical practice and quality management standards, budgets and
+ In assigned area/function, supervises the operations and delivery
of patient care services.
+ Ensures staff provide highest quality of care which complies with
the Nurse Practice Act, TJC, federal/state/local requirements.
+ Establishes and maintains effective, collaborative relationships
with physicians and other departments.
+ Collaborates with nursing and other departments to resolve
patient care issues, meet access demands, provide convenient hours
of operation, improve the cost structure and develop consistent
policies and procedures.
+ Supervises and maintains patient care and quality service
standards to meet members' and internal clients' expectations.
+ Acts as patient advocate resolving patient care issues.
+ Recommends and evaluates processes to improve systems and patient
care results across the continuum of care.
+ Assists in developing and monitoring budgets and resource
allocations and financial performance and identifies and recommends
strategies to reduce costs and improve quality of care/service.
+ Supervises use and maintenance of equipment, supplies and
+ Assists managers/assistant managers in developing and maintaining
the competency of all department staff.
+ Supervises and monitors the implementation of departmental
polices and procedures which support the goals and business
objectives of the department and organization.
+ Collaborates with physicians, department chief and nursing
manager in developing the appropriate level of patient services and
the day-to-day operations of the department.
+ Measuring and improving internal and external customer
+ Assists in managing and resolving human resource, labor
relations, employee and department safety, and risk management
+ Minimum one (1) years of clinical nursing experience in
outpatient care required or other relevant clinical experience
+ Minimum one (1) years of supervisory or leadership experience
+ Bachelor's degree in nursing or health care related field such as
management OR four (4) years of experience in a directly related
+ Graduate of an accredited school of nursing.
+ High School Diploma or General Education Development (GED)
License, Certification, Registration
+ Current California RN license required.
+ AHA BLS required.
+ Demonstrated knowledge of Nurse Practice Act, TJC, and other
local, state, federal regulations.
+ Must be able to work in a Labor/Management Partnership
+ Clinical specialization in area of practice (e.g., pediatrics)
+ While this position's home clinic is Carlsbad, this position may
float to other Primary Care locations as operations require.
TITLE: Ambulatory Care Department Supervisor RN, Family Medicine
LOCATION: Carlsbad, California
External hires must pass a background check/drug screen. Qualified
applicants with arrest and/or conviction records will be considered
for employment in a manner consistent with Federal, state and local
laws, including but not limited to the San Francisco Fair Chance
Ordinance. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, sexual orientation, gender identity, protected veteran, or
Keywords: Kaiser Permanente, San Diego , Ambulatory Care Department Supervisor RN, Family Medicine (Carlsbad), Healthcare , Carlsbad, California
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