Clinical Care Transition Specialist / Registered Nurse - San Diego
Company: Option Care Health Inc.
Location: San Diego
Posted on: September 17, 2023
Job Description:
Clinical Care Transition Specialist / Registered Nurse - San
Diego Extraordinary Care. Extraordinary Careers.With the nation's
largest home infusion provider, there is no limit to the growth of
your career.Option Care Health, Inc. is the largest independent
home and alternate site infusion services provider in the United
States. With over 6,000 team members including 2,900 clinicians, we
work compassionately to elevate standards of care for patients with
acute and chronic conditions in all 50 states. Through our clinical
leadership, expertise and national scale, Option Care Health is
re-imagining the infusion care experience for patients, customers
and employees. As a proud recipient of the Gallup Exceptional
Workplace Award, we recognize that part of being extraordinary is
supporting and building a workforce that is as diverse as the
patients and communities we serve.
Join a company that is taking action to develop a culture that is
more inclusive, respectful, engaging and rewarding for all team
members. We are committed to hiring, developing, and retaining a
diverse workforce.Job Description Summary:The Clinical Transition
Specialist is an experienced sales professional who uses sales
techniques to sell Option Care products and services to discharging
patients. They are responsible for educating patients, their
families and the facility staff about how the services and products
will be facilitated at an alternative site. Clinical Transition
Specialists ensure proper placement of patients within the Home
Health Care setting by assessing patients, gathering preadmission
information, collaborating with internal (intake) and external
(case managers, discharge planners) partners to ensure quality of
service and implementation of an effective treatment plan. Clinical
Transition Specialists are also responsible for proactively
building strong relationships with referral sources and partnering
with Account Managers to grow referral rates and achieve sales
goals.Job Description:JOB RESPONSIBILITIES
- Proactively maintains and grows relationships with referrals
sources to increase sales and patient starts. Serves as key point
of contact and representative of Option Care to provide education,
assistance, and service to referral sources.
- Interacts with area service providers on a daily basis to sell
Option Care services that could assist in the care for discharging
patients. Conducts assessment of patients selected by the hospital
to ensure patient is a viable candidate for alternative site
care.
- Uses sales techniques to educate patients, their families and
the facility staff about the services and products provided by
Option Care.
- Provides hands on, in person education to patients and their
caregivers with the goal of timely discharge and therapy
independence.
- Effectively communicates with agency staff, medical team,
patients and family throughout the discharge process to implement
an effective treatment plan.
- Responsible for collecting, reviewing and completing
pre-admission information and securing related signoff.
- Partners with Account Manager and Regional Sales Director to
create and execute area business and growth plan.
- Communicates frequently with Account Manager to discuss
opportunities, assess progress, and provide feedback related to
promoting the services of Option Care
- Partners with Account Manager and marketing staff to deliver
educational and promotional programs to patient/caregiver and
referral sources.
- Reviews the patient's medical record to obtain both pertinent
medical history and primary/ secondary insurance payor information
and communicates this to patient registration department.
- Proactively initiates care transition coordination with
referral sources and internal partners to ensure seamless patient
transitions to home or ATS. Participates with any data collection
required for therapy start and patient tracking process. This may
include facilitating the transfer of orders via phone, fax, and
e-prescribing
- Maintains confidentiality of patient and proprietary
information and observes legal guidelines for safeguarding the
confidentiality of patient and proprietary Option Care
information.
- Provides oversight and input to the providers regarding the
patient and proper assessment and treatment process and transition
to home care.
- Serves as a point of contact, coordination, and communication
with other providers.
- Makes arrangements for any special medical supplies or
appliances to be available. SUPERVISORY RESPONSIBILITIES Does this
position have supervisory responsibilities? NO (i.e. hiring,
recommending/approving promotions and pay increases, scheduling,
performance reviews, discipline, etc.) BASIC EDUCATION AND
EXPERIENCE REQUIREMENTS Licensed Registered Nurse (RN) or licensed
Pharmacist in the state of practice and at least 2 years of
experience in the healthcare industry. BASIC QUALIFICATIONS
- Experience establishing and maintaining relationships with
individuals at all levels of the organization in the business
community and with vendors.
- Experience applying knowledge of standard practices for all
services offered as well as current relevant and applicable
standards (i.e. ACHC, URAC standards).
- Experience providing customer service to internal and external
customers, including meeting quality standards of services, and
evaluation of customer satisfaction.
- Basic PC skills: Able to competently use internet, email,
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Experience in identifying operational issues and recommending
and implementing strategies to resolve and improve processes.
- Access to a reliable means of transportation which will enable
the incumbents to travel to care facilities, home visits and
multiple hospitals. If such means of transportation would include a
personal vehicle, a valid driver's license and proof of insurance
would be required.
- Able to plan, organize and make presentationsTRAVEL
REQUIREMENTS Travels to and from partnerships facilities, community
hospitals, and medical practice offices to sell Option Care
Services, process referrals and provide live education and training
support to patient/caregiver and referral sources. PREFERRED
QUALIFICATIONSHands on home or alternate site infusion or discharge
planning experienceExperience growing service provider
partnershipsDue to some state pay transparency laws, below is the
minimum pay for the position:Salary to be determined by the
applicant's education, experience, knowledge, skills, and
abilities, as well as internal equity and alignment with market
data.Minimum pay is $70,541.95+Benefits:-401k-Dental
Insurance-Disability Insurance-Health Insurance-Life Insurance-Paid
Time off-Vision InsuranceOption Care Health subscribes to a policy
of equal employment opportunity, making employment available
without regard to race, color, religion, national origin,
citizenship status according to the Immigration Reform and Control
Act of 1986, sex, sexual orientation, gender identity, age,
disability, veteran status, or genetic information.Posted: Sep 07,
2023 Option Care subscribes to a policy of equal employment
opportunity, making employment available without regard to race,
color, religion, national origin, citizenship status according to
the Immigration Reform and Control Act of 1986, sex, sexual
orientation, gender identity, age, disability, veteran status, or
genetic information.
E-Verify - is a registered trademark of the U.S. Department of
Homeland Security
Keywords: Option Care Health Inc., San Diego , Clinical Care Transition Specialist / Registered Nurse - San Diego, Healthcare , San Diego, California
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